Joined November 2017
642 Photos and videos
AI is moving from generic assistants to specialized agents. The same shift is happening in sales. Generic research → Agent Miia Generic outreach → Agent Pi Generic execution → Kairos Purpose-built intelligence beats one-size-fits-all AI.
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Enterprise deals aren't lost to competitors. They're lost in buying committees. Different stakeholders evaluate risk, urgency, proof, and outcomes differently. The best sellers adapt to people, not just personas. #BuyerIntelligence
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The future of sales isn't more automation. It's understanding buyers before the first conversation. Account Intelligence tells you why a company may buy. People Intelligence tells you how each stakeholder buys. That's Buyer Intelligence.
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Every CRM tells you what happened. Buyer Intelligence tells you what to do next. There's a big difference between tracking opportunities and understanding the people behind them.
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Personalization isn't adding someone's first name to an email. It's understanding how they evaluate risk, process information, and make decisions. That's what turns outreach into conversations.
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Sales teams spend hours researching accounts. Top performers research buyers. Because two executives at the same company can react completely differently to the exact same message.
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AI shouldn't replace relationship building. It should remove the guesswork from it. The best sellers still earn trust. They just walk into every conversation with a better understanding of who they're speaking to and what matters to them. That's the difference between activity and precision.
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The average enterprise deal doesn't stall because of a lack of product information. It stalls because buying committees process information differently. One champion. Five personalities. Seven priorities. Complex deals are human problems before they're sales problems.
Most sales teams have account intelligence. Very few have buyer intelligence. Knowing the company tells you what they might buy. Knowing the people tells you how they make decisions. That's where deals are won. #BuyerIntelligence
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We go live in a few hours. Scott Bliss & David Trapani from Sandler on how to stop following the buyer's process and start leading it. Last chance to register 👇 luma.com/7674u3l4 #Sales #Sandler
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Tomorrow. 12:30 PM ET. Two Sandler experts. One session on the thing killing more deals than anything else right now. Not the product. Not the price. Control. Grab your spot → luma.com/7674u3l4 #Sales #SalesLeadership
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"Just checking in..." That email exists because the buyer took control of your process, and you don't know how to get it back. Scott Bliss & David Trapani from Sandler are going live this Wednesday to fix exactly that. Register → luma.com/7674u3l4 #Sales #Sandler
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The silence after a proposal isn't shock at the price. It's the buyer realizing they now have to build an internal business case and present it to someone senior. And they're not sure how. And they don't want to tell you that. The reps who pick up on this and offer to help build the internal case - not sell the product again, actually help with the sell inside their company - those are the ones who get the deal back on track. Be useful to them, not just persuasive to them.
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New rep on the team. First enterprise deal closed in 90 days. No slides. Not one. Every call was a conversation. She asked something. They answered. She asked a follow-up. They went deeper. End of call three: She wrote a two-page email. Recapped exactly what she'd heard. What she understood the problem to be. What she thought the right move was. They replied the same day. 'This is exactly right. Let's do it.' Listening is a closing skill.
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Most salespeople think they're running the deal. They're not. The buyer is. Joining us May 27: two Sandler trainers with 55 years of experience breaking down how to take that control back - from the very first call. 12:30 PM ET → luma.com/7674u3l4 #Sales #SalesLeadership
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Same pitch. Same rep. Same product. Different buyer. One closed in two calls. One took eight weeks of silence and one email. The pitch wasn't the variable. The person was. Knowing what the person needs to feel ready to move forward - that's the work. Buyer Intelligence makes that work systematic instead of accidental.
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95% of salespeople use ChatGPT for cold emails. They all sound identical. That's why yours gets deleted. A D-type buyer wants no greeting, no fluff - just numbers in 10 seconds flat. Humantic AI rewrites your outreach for whoever's actually reading it. Stop sending generic. Start getting replies. #AIinSales #SalesTips
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Rep thought the deal was stuck on price. It wasn't. It was stuck on trust. The prospect didn't believe the implementation timeline was real. They'd been burned before. By someone else, different product. Four months longer than promised. Two engineers tied up. Nobody asked about it. Nobody knew it existed. Price negotiation for two weeks. One 10-minute conversation would have unlocked it. The real blocker is rarely what it looks like.
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When a buyer asks about competitors mid-conversation, they already know who they are. They've probably already talked to them. The question isn't 'who else is out there?' It's: Are you going to get defensive? Are you going to dodge it? Or are you going to handle it with some honesty? How you answer tells them more about whether they can trust you than anything in your deck. It's a character check disguised as a product question.
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The follow-up email that got ignored for two weeks was technically good. Good structure. Clear ask. Right length. Written for the wrong person. The buyer processes decisions emotionally. Validates with data afterward. The email led with a framework. Ended with three bullet points. If it had started with a real scenario - made them feel something - then backed it with numbers - different outcome. Same information. Different order. That's the whole game.
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