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IFS Customer Engagement @IFS_CE

IFS-mplsystems provide innovative Omni-channel contact centre, customer service CRM and field service management solutions.

Joined March 2011
  • Tweets 3,040
  • Following 545
  • Followers 621
743 Photos and videos
Christmas is nearly here! Don't forget to follow us on our new account to keep in touch. We wish you a Merry Christmas and a Happy New Year! x.com/IFSUK @IFSUK
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If organisations want to deliver great #CX, it's important to create a great agent customer experience. Find out why here: bit.ly/2A6WJb0 #agents #Custserv
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Don't miss a thing, and start following us on @IFSUK today! x.com/IFSUK #newaccount
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Customer service #agent engagement hinges on #contactcenter tool effectiveness. Read why here: ifs.biz/50pzr #CX
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We're moving accounts! Make sure you don't miss a thing by following our new account: x.com/IFSUK @IFSUK #newaccount
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From January 2019, this page will no longer exist. Please keep in touch with us and follow us on the IFS UK page!: x.com/IFSUK @IFSUK
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Time for #FSM to standalone? bit.ly/2KKmt0R @marne_martin @FSNewsUK
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IFS Customer Engagement retweeted
IFS United Kingdom@IFSUK
12 Dec 2018
IFS World Conference 2019 Early Bird special is ending soon! Don't miss saving $200 per ticket when you book 2 or more by December 31 2018 > ifs.biz/t4uws #IFSWOCO19 #ifs #raisingthebar
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What are the foundational pillars of #omnichannel success? bit.ly/2PxSWbJ #CX
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IFS Customer Engagement retweeted
IFS United Kingdom@IFSUK
7 Dec 2018
Book 2 or more tickets for WoCo 2019 and save $200 per ticket! Unite with the challengers at the award-winning IFS World Conference—the industry's most customer-focused event Oct 7-10, 2019 in Boston > ifs.biz/t4uws #IFSWOCO19 #forthechallengers #ifs #raisingthebar
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IFS Customer Engagement retweeted
IFS United Kingdom@IFSUK
11 Dec 2018
What will happen to humans when #AI takes over in the #retail #contactcenter? #Robotics #CX > ifs.biz/rsqx6
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Exciting news! We're moving. As part of the integration with IFS, this page will no longer exist from January 2019. Please keep in touch with us and follow us on the IFS UK page! bit.ly/2G9WjGh @IFSUK
Empower your #agents to deliver faster, smarter customer service: bit.ly/2rvA1ES #CX #Custserv
Time for #FSM to standalone? bit.ly/2KKmt0R @marne_martin @FSNewsUK
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IFS Customer Engagement retweeted
IFS United Kingdom@IFSUK
6 Dec 2018
The use of #AI should be complimentary to every organisation's #CX. Find out hwo to strike the perfect balance of AI and agent-assisted service: #agents #Custserv ifs.biz/4lnls
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The Top 5 Technologies to empower your customer within the #servicesector bit.ly/2ClLmhq #OneInAMillion #CX
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Time for #FieldServiceManagement to standalone? bit.ly/2KKmt0R @marne_martin @FSNewsUK
Find out why #AI has the potential to transform the #contactcenter industry: bit.ly/2SsfPzd #Robotics #CX #Custserv
The Field Service Podcast: Time for FSM to standalone? bit.ly/2KKmt0R #fsm @marne_martin @FSNewsUK
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Where does #AI belong in the retail #CX? bit.ly/2zGyTm8 #Retail #Custserv
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