IPscape provides AI-powered contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across voice & digital channels.
Joined April 2009
- Tweets 685
- Following 341
- Followers 435
- Likes 12
149 Photos and videos
IPscape retweeted
23 Oct 2024
We're excited to be sponsoring the PITA Strategy Forum alongside our portfolio companies @MATRIXX_SW & @IPscape! š¤
Join us in Sydney from October 29-31 and catch our very own Gurpreet Ghuliani moderating a dynamic Breakout Panel discussion on #cybersecurity.
See you there!
1
1
63
Donāt miss your chance to āRing to Winā for an amazing prize at The Customer Show Sydney tomorrow & Thursday. See IPscapeās platform in action at Booth 164!
IPscapeās Cloud Contact Centre technology empowers organisations to deliver powerful customer experiences for the AI-era.
21
IPscape is proud to launch our new website!
Our enhanced website reflects how IPscape's Contact Centre and Customer Communication technology empowers organisations to create seamless omnichannel customer experiences for the AI-era -
ipscape.com/?utm_source=X&utā¦
16
The ipSCAPE team is excited to be exhibiting at todayās FAAA Roadshow!
Make sure to say hello at Booth 14.
ipSCAPE powers the customer experience for the financial services industry, providing the technology to enable Australian businesses to connect, collaborate and comply.
27
It's no secret, Artificial Intelligence (AI) is advancing the customer experience ecosystem.
Uncover how you can easily adopt AI across your customer communications ā ipscape.com/resources/blog/lā¦
#AI #CX #CXtechnology #Customerexperience #CCaaS #ML #Machinelearning
31
The ipSCAPE team are having a great time at the @FundInstituteAu Conference.
Donāt forget to see us at Booth 20!
#FIAConf2024 #fundraisinginstituteaustralia #FIA #CXtechnology #fundraisingtechnology #fundraising
34
ipSCAPE had the pleasure of speaking with the Grassrootz community about how they can utilise communication technology to extend their engagement with donors after an event.
Read more about how ipSCAPE's Fundraising contact centre technology here - ipscape.com/industry/fundraiā¦
29
ipSCAPE is delighted to announce the launch of our new product, āipSCAPE Connectā.
Using the latest Web RTC technology, our Unified Communications (UC) solution includes messaging, screensharing, video conferencing & presence.
Upgrade your UC solution! - ipscape.com/unifiedcommunicaā¦
23
ipSCAPE is pleased to announce Microsoftās Azure Communication Services is used to power our latest Chat module and will allow us to accelerate future digital channel development.
You can read the full article here ā crn.com.au/news/ipscape-usesā¦
1
85
@ipSCAPE is proud to be working with organisations across a diverse range of industries including Education, Financial Services, Fundraising, Healthcare & Retail.
Discover how ipSCAPEās multi-channel solution helps power the customer experience here: ipscape.com/resources/case-sā¦
Did you know 49% of consumers use three to five different communication channels to contact customer service?
Uncover all the benefits of ipSCAPEās multi-channel contact centre in our latest blog: ipscape.com/resources/blog/cā¦
#contactcentre #CXtechnology #SaaS #blog #multichannel
ipSCAPE is proud to be recognised as a āBest Places to Workā 2022
This award is a testament to the people who make ipSCAPE what it is ā a dynamic team creating a positive work culture, with a strong motivation to make a change.
#BPTW2022 #workplus #accreditedworkplace #SaaS
How is your organisation embracing these top AI initiatives into your customer experience journey?
Download @ipSCAPE's eBook to find out how to build digital resilience into your customer experience journey here ā mailchi.mp/dec6a50f6623/gzq0ā¦
Is your financial services organisation leveraging the top technology trends for maximising your customer experience?
Download ipSCAPEās eBook to learn about the top technology trends shaping Customer Experience for Financial Services: mailchi.mp/80edfb19d595/1lijā¦
#CX #ebook #SaaS
Not all contact centre solutions are created equal ā Does your contact centre solution provide enterprise grade voice quality?
Learn more about Enterprise Grade Voice in our latest blog attached below: ipscape.com/resources/blog/eā¦
#CXtechnology #callquality #enterprisegradevoice
IPscape retweeted
5 Jun 2022
This complimentary online lunch on Jul.28 is for #BPO leaders, presenting ways #technology can help BPOs win business and future-proof their offering @ipSCAPE matchboard.com.au/event/how-ā¦
1
1
We recently held our quarterly #hackathon. We believe in creating an #innovative environment for our team to grow. Check out the photos here:
1
1