The best ideas from the deepest thinkers in insurance. Subscribe to our game-changing weekly email, Six Things.

Joined April 2011
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A missing lien record. A title mismatch. A VIN that doesn't add up. Small data gaps are quietly costing auto insurers big in claims leakage and fraud. @LeePerine unpacks this issue in his latest article: bit.ly/4xKA2oq #AutoInsurance #InsurTech #ClaimsModernization
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Billions spent on tech, but insurers still run on spreadsheets and fragmented systems. @RobertLewis (INTX) on why insurance's real problem is the operating model: bit.ly/4uB32vM #InsurTech #Reinsurance #Insurance
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90% of insurance professionals expect AI to run claims end-to-end within 2 years. 87% of professionals still worry about bias. Ross Sinclair breaks down why governance — not adoption — is insurance's real AI challenge: bit.ly/4eoJTHv #AI #InsurTech #Governance
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Financial stress shows up in payment behavior long before it looks like a crisis. Rob Harvey on why insurers should be reading this signal: bit.ly/3S6dWwb #RiskManagement #InsurTech #Insurance
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Hiring tech has gotten faster, but qualified candidates are getting lost in the system. Sebastian Scott on why job seekers need their own AI agents: insurancethoughtleadership.c… #FutureOfWork #HRTech #AI #TalentGap
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AI can now find software vulnerabilities at machine speed — and cyber underwriting wasn't built for that. Afroz Mohammed dives into what that means for insurers: bit.ly/43yCkJn #CyberInsurance #AI #InsurTech
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Drug prices are rising, PBMs are controlling 80% of prescriptions, and there is zero transparency! Paul Pruitt says employers must treat pharmacy benefits as enterprise risk — not just a benefits issue. bit.ly/4uvYaIm #EmployeeBenefits #DrugCosts #Healthcare
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AI adoption is outpacing security practices, and cyber insurers are being left to absorb the risk. Eder Ribeiro dives into this new threat that landscape insurers can't ignore: bit.ly/3Qc7ByK #CyberInsurance #AI #InsurTech #CyberRisk
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AI isn't just cutting jobs; it's creating capacity. The real question: what will insurers do with it? Alan Demers breaks down the smartest ways to redeploy people. bit.ly/4xv5l6z #Insurance #AI #InsurTech #FutureOfWork
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AI agents decide who gets recommended, and they don't care about your brand. They only read your operational reality. @RivArthur digs into why ops IS marketing in the agentic era. bit.ly/3PZx4vf #Insurance #AI #InsurTech #DigitalTransformation
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Most insurance program launches stall, not from a lack of talent, but from unclear roles and weak project discipline. Structure before scale! Take a look at this deep dive written by Nick Lamparelli and Peter Crowe. bit.ly/3RZC8QN #MGA #Insurtech #RiskManagement
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Insurers can predict what's about to happen, but they can't see what's already true about the physical assets they're protecting. AI sees a lot. Asset condition? Not so much, says Jon DeWald. bit.ly/4w0Yal5 #LossPrevention #AI #Insurtech #RiskManagement #IoT
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You can give a business a Formula One car, but if the way it thinks and operates doesn't change, it won't deliver the performance you expect. In Emma Davies' latest article, she goes over how better tech won't fix a broken foundation. bit.ly/4uD9uCQ #Insurtech #MGA
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In Vishal Kundi's latest article, he goes into how Autonomous AI systems are outpacing legacy Tech E&O policies, leaving businesses exposed to uninsured algorithmic accountability risks. Article in the comments below⬇️. #EandO #Insurtech #TechEO #CyberRisk #AILiability
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Fragmented systems, not lack of demand, are holding agencies back. Todd Baxter examines the infrastructure gap in 'What Limits Insurance Distribution Growth.' bit.ly/4g3w5EH #Insurance #Distribution #AgencyGrowth #InsurTech #MultiLine #LifeInsurance
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Manual claims are costly and slow. Kieran Watts explores how AI agents automate workflows, speed settlements, and detect fraud in 'AI Agents Can Slash Insurance Claims Costs.' bit.ly/4odHC6k #Insurance #Claims #AI #InsurTech #OperationalEfficiency
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Traffic is a commodity. David Lien argues in 'Moving to a Platform Economy' that the real competitive edge lies in participating in customer decisions — not just managing relationships. bit.ly/4og9hnm #Insurance #AI #DigitalStrategy #InsurTech #PlatformEconomy
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Fragmented pricing workflows are slowing insurers down. Alex Prajescu outlines the shift to strategic, enterprise-wide pricing in 'The Nature of Insurance Pricing Is Changing.' bit.ly/49Lijmo #Insurance #Underwriting #Pricing #InsurTech #OperationalEfficiency
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Wildfire and harvest seasons now overlap. Victor Jacobellis examines the documentation and coverage challenges in 'Wildfire Smoke Complicates Winery Insurance.' bit.ly/3QalHAt #Insurance #CommercialLines #Wildfire #ClimateRisk #PropertyInsurance
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As insurers retreat from high-risk areas, family offices need more than awareness. Jason Ott makes the case for a defined risk philosophy in 'Climate Risks Challenge Family Offices.' bit.ly/4agv1cU #Insurance #ClimateRisk #FamilyOffice #RiskManagement #PrivateClient
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