Joined February 2015
- Tweets 557
- Following 137
- Followers 118
- Likes 162
35 Photos and videos
J R retweeted
Jun 9
@ajassy @AmazonHelp @amazonIN @consaff It's not about my expectations. It's what is correct and what your representative had assured me. Listen to the customer care call (which you record for quality purpose). #AmazonIsACheat
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J R retweeted
Jun 9
Why now Amazon is trying to find its way out of this & is trying to make me bear the cost of their fault. In India consumer protection laws are weak & so Amazon is taking its customers for a ride. If this issue had taken place in USA, Amazon Team would be handling it differently
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Jun 8
@AmazonHelp @amazonIN Please reach out to me. There is some serious issue with your customer service. @consaff please take note
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Jun 9
My first request was replacement but since Amazon did not have the product, the Amazon executive assured me that full amount including product installation & uninstallation charges would be refunded and only thing I have to produce is the invoice for the same (which I have)
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Jun 9
Why now Amazon is trying to find its way out of this & is trying to make me bear the cost of their fault. In India consumer protection laws are weak & so Amazon is taking its customers for a ride. If this issue had taken place in USA, Amazon Team would be handling it differently
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J R retweeted
Jun 9
My first request was replacement but since Amazon did not have the product, the Amazon executive assured me that full amount including product installation & uninstallation charges would be refunded and only thing I have to produce is the invoice for the same (which I have)
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J R retweeted
Jun 9
Some part of the installation amount refunded by Amazon. But why not full amount refund? Faulty product delivered by Amazon, they do not have another piece for replacement (Amazon's issue) then why am I being forced to bear major part of installation & uninstallation cost?
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J R retweeted
Jun 8
@AmazonHelp @amazonIN @ajassy @consaff Why I am supposed to pay for installation & uninstallation charges for a defective AC delivered by @amazonIN. And why do @AmazonHelp customer service tells lies. Why they lied to me that this will be refunded
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J R retweeted
Jun 8
@AmazonHelp @amazonIN Please reach out to me. There is some serious issue with your customer service. @consaff please take note
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J R retweeted
Jun 8
(2/2) confirmed that as product is defective & they don't have another unit, along with product refund they will refund the installation & uninstallation charges as well. Executive said he cannot mail as he do not has access to send mail. Now @amazonIN denying refund of charges
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J R retweeted
Jun 8
@AmazonHelp @amazonIN @ajassy (1/2) Amazon delivered a defective product. The brand person arranged by Amazon confirmed that product needs to be replaced. Amazon tells me they don't have another unit of product for replacement and hence will return & refund. They
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