The @IrishTimes Customer Service team are here with any service questions you have.
Joined November 2014
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4 Nov 2019
Hello @misspinknic, Sorry to hear you're having difficulty. Our Customer Care team received a high volume of emails recently which unfortunately created a backlog. Please call 01 6758894 (8am to 5.30pm Mon - Fri and 8am to 2pm Saturday) so we can look into your account.
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26 Sep 2019
Hi @Nikitha_xo. Sorry to hear you're having trouble with your subscription. Please call 01 675 8894 or email digitalsubscriptions@irishtimes.com so that our customer care team can look into your account for you.
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18 Sep 2019
Hello @NinjaTurtleOX. If you'd like to make a complaint about this article, you can send an email to editor@irishtimes.com.
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3 Sep 2019
Hello @Matty_J2912. We don't have an exact release date but we are planning on putting out a student calendar later this month so keep your eyes peeled!
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2 Sep 2019
Hi @yojackd. Our New York Times promotion ended on 31st August. We have no immediate plans to bring this particular offer back but we do run promotions from time to time. Make sure you're signed up to our newsletters so you don't miss out!
30 Aug 2019
Hi @orlameehann. Sorry to hear you're having difficulty cancelling your subscription. Can you please call 01 675 8894 or email customercare@irishtimes.com so that the team can look into your account for you.
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26 Aug 2019
Hi @SeamasBelfast I am sorry to hear that you are having difficulty accessing your subscription. Please contact the Customer Care Team on 01 675 8894 or email digitalsubscriptions@irishtimes.com to resolve the issue. Kind regards.
26 Aug 2019
Hi @lamontjp I am sorry to hear that you are having difficulty accessing the ePaper. Please contact the Customer Care Team on 01 675 8894 or email digitalsubscriptions@irishtimes.com to resolve the issue. Kind regards.
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16 Aug 2019
Hi @darrenmcentee. I've passed your feedback to the product development team for consideration. At the moment unfortunately it's not possible to increase the font size of these headlines.
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16 Aug 2019
Hello @BedBooIE. If you go to the business section and scroll down towards the bottom you'll find it there.
16 Aug 2019
Hello @starflyergold. Today's edition was released shortly after 9am this morning. Our sincere apologies for the delay in making this available. We experienced technical issues with our file upload last night.
13 Aug 2019
Hi @Davida3 I am sorry to hear that you are having difficulty accessing the ePaper on your iPad. Please contact our Customer Care Team on 01 675 8894 or email digitalsubscriptions@irishtimes.com in order for us to investigate this further. Kind regards.
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16 Aug 2019
Hi @boltownes. Today's edition became available shortly after 9am this morning. We sincerely apologise for the delay which was caused by an error in uploading files overnight.
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16 Aug 2019
Hello @don_knox, we encountered some errors with our file upload last night which delayed publication of our ePaper until shortly after 9am this morning. The edition is now available for download. Sincere apologies for any inconvenience caused.
16 Aug 2019
Hi @N16Breda. Due to a file upload error overnight, our ePaper publication was delayed until shortly after 9am this morning. Our tech team resolved the issue and the edition is now available for download. Sincerest apologies for any inconvenience caused.
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16 Aug 2019
Hi @KenHarp35576228. Due to a file upload error overnight, there was a delay in publishing our ePaper this morning. This has since been resolved and you are now able to download today’s edition. Sincerest apologies for any inconvenience caused.
13 Aug 2019
Hi @BedBooIE you are able to increase the font size of the articles, go to Menu -> Settings -> Font Size and increase the font size. However, you are currently unable to increase the font size of headlines. I have passed your feedback on to our Digital Team. Kind regards.
12 Aug 2019
Hi @JKMcCloskey we're sorry to hear that you haven't been able to access the link, please go to bit.ly/2Z2PI8K. Kind regards
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6 Aug 2019
Hi @EvonGephart thank you for contacting us. A member of the Customer Care Team will be in touch with you directly. Kind regards.
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30 Jul 2019
Hi @lamontjp I'm sorry to hear that you are having difficulty with your access. Please contact the Customer Care Team on 01 675 8894 or email digitalsubscriptions@irishtimes.com with your details. Kind regards.