new site → JonHowell.com → new me ✨

Design at Ramp looks very different than it did a year ago but a few core things have not changed; the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins. I'm looking for a Director of Product Design to lead some of our highest-priority bets. This role is for you if you’re excited by: Leading through craft, setting vision and unlocking customer impact: you will define where a product should go, then jump into the details with the team to unblock, teach, and ship. You raise the bar through product judgment, design craft, and your ability to make everyone around you better. Actually shipping and demonstrating real impact: You'll start by owning a product area and team to build trust and get your bearings at Ramp, with room to take on broader leadership over time. You'll stay close to customers and ship meaningful work alongside your designers, product managers and engineers. Building the environment where great work comes from: clear roles, high standards, low ego, and just enough structure to keep the bar high without slowing people down. That means building a caring yet demanding structure, investing deeply in people — coaching, feedback, growth — so designers can do the best work of their careers and develop in this new age of Design. It’s never been a more interesting time to build. Link below.

Every single Product designer at @tryramp is running multiple agents to do work, spinning up prototypes, shipping code, fixing bugs and adding polish directly. Each Brand designer is building tooling to do their work. Q, our AI production designer learns to use those tools and deliver the output to marketing teams directly. From slack request to delivered graphics. Glass (our internal version of Claude Cowork) is adopted by 99% of employees. Most work at the company is now at least “assisted” by AI, with the intention of automating it entirely. We’re solving this problem for ourselves, we think the whole world will benefit.

Building and launching this product took hundreds of hours of research, co-building with customers, and renting a robot arm.

Introducing Stack. The AI operating system that lets accounting firms take on more clients without hiring. Learns your firm's process, runs the close, posts the journals. Fully auditable. We’re living through the biggest shift in accounting since the spreadsheet.

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People are finally starting to realize that good visual design or UX isn't enough these days. You have to tap into emotion, shape how people feel about your product or brand through a variety of levers #brandexperiencedesign