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New Journal of Interactive Marketing article available: "Chatbots in Marketing: A Literature Review Using Morphological and Co-Occurrence Analyses"
Read it here: buff.ly/3LEq12M
The American Marketing Association is thrilled to announce the release of the first Journal of Interactive Marketing issue under AMA's stewardship. Please join us in welcoming the journal to the AMA family! Read the full announcement here: bit.ly/3PwKmdu#MarketingAcad
In the February issue, Juliana Moreira Batista, Lucia S. G. Barros, Fabricia V. Peixoto, & Delane Botelho examine the question of how brands should reply to negative responses to #BrandActivism, Read their research here journals.sagepub.com/doi/pdf….
In this issue, learn how online trolling is often an unintended consequence of interactions between human and non-human entities that are joined in the performance of trolling behavior. Read @MajaGolfPapez and @VeerOffTrack's article journals.sagepub.com/doi/pdf… here.
In their article, Bianca Harms, Janny C. Hoekstra, & Tammo H. A. Bijmolt's research examines ways to increase younger audiences’ cognitive advertising literacy. Read their full article journals.sagepub.com/doi/pdf….
We are pleased to announce that the February special issue is available! Edited by @chofack and @c_wiertz , it focuses on the topic of the unanticipated consequences of interactive marketing. View the table of contents here journals.sagepub.com/toc/jnm….
Read a summary of this month's feature article by Timothy J. Halloran and Richard J. Lutz, who show that there is tangible value from positive comments and little, if any, value derived from Likes. marketingedge.org/academic/j…#JIM#InteractiveMarketing
This month's feature article by @TheBrandGuyTim and @GatorLutz answers the question as to whether individual Facebook digital consumer engagements (in the form of “Likes,” “Loves,” “Comments,” Etc.) predict sales or purchase frequency. Read it here authors.elsevier.com/a/1e0G~…#FREE
Congratulations to @TheBrandGuyTim & @GatorLutz, the authors of this month's feature article. They show that some consumer social media engagements predict increased purchases while many are negligible. Read their article authors.elsevier.com/a/1e0G~… for #free!