Managing Editor at CUInsight
AOL ends its iconic dial-up internet service after more than three decades, with Yahoo citing very few remaining customers using the service.
At our company, we have a philosophy called “The Boat Test”. We don’t do business with people with whom we wouldn’t want to spend a day on a boat. It’s…
Dear Credit Union Executives, I’m a teller. I’m the first person that our members see when they enter our branch. My warm hello and friendly smile set the tone for…
It is January 2024 and the first of many CUInsight articles. By now, many of you are a few weeks past the enactment of your resolutions, promises, and organizational strategies…
Thank you for tuning in to episode 177 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei…
There has been a lot of conversation lately about the credit union difference, with some arguing that what we as credit unions hang our hat on, doesn't stand out much…
We’ve entered 2024 with good intentions and strong goals. Some of us have strayed, but remember each day is an opportunity to refocus and regroup. Some of us are on…
As legislative sessions begin around the country, credit union leagues and their member credit unions can not afford to ignore the importance of social media in their legislative strategy. Whether…
This last fall, the Department of the Treasury updated key standards and reforms to the Community Development Financial Institutions (CDFI) Fund dedicated to strengthening credit unions’ abilities to...
Twenty years ago, when my father and I launched a fledgling marketing agency, I had no idea it would lead me to the credit union community, to the broader cooperative…
Last time I checked, it was January. Still. It feels like the longest month of the year. You may have seen the poem “Mnemonic” by Brian Bilston, a UK poet,…
For nearly nine decades, U.S. credit unions have set themselves apart by embracing a mission of People Helping People. We aren’t like the for-profit banks: We are here for the…
I am currently reading Coach Wooden’s Leadership Game Plan for Success: 12 Lessons for Extraordinary Performance and Personal Excellence. I’ve seen and read quite a bit over the years about…
It's hard enough to recruit the right talent, so how do you retain them? Having solid staffing and retention practices are crucial to the successful operations of your organization. In…
If you’ve been to any credit union conference over the past few years, you’ve likely heard about a big topic in the credit union world: “How do we encourage younger…
Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the…
Self-confidence can be a big differentiator between people who achieve their goals versus those who do not. You must know yourself, grow yourself, and believe in yourself to be an…
I was recently enjoying a “proper catch up” with a dear friend of mine. We were reflecting on the year, talking about accomplishments, acknowledging stresses and imagining the possibilities of…