This is the Havering Customer Services Twitter feed that is monitored 9am to 5pm, Monday to Friday.

Joined December 2016
5 Photos and videos
We are making improvements to our garden waste subscription service and want your views. To register your interest in taking part in a short telephone based research session please fill in this survey: consultation.havering.gov.uk…

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Happy to say our phones are back. Sorry they were down.
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We're currently experiencing issues with our phones. Fixing them as we type but you may have a bit of trouble reaching us. Sorry.
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LBH Customer Service retweeted
❗ ❗ ❗ URGENT REQUEST TO BUSINESSES ❗ ❗ ❗ Do you have stocks of PPE kit (gloves, masks, goggles etc) that would help our staff care for Havering communities? Take a look at the link and if you can help email ppesupport@havering.gov.uk havering.gov.uk/news/article…
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LBH Customer Service retweeted
Our website is currently down - we apologise for any inconvenience this may be causing. We're working on getting it back up and running and will keep you updated. In the meantime, if you need to get in touch please call 01708 434343 or tweet @LBHhelp
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Some of our online forms are currently unavailable. Our online payments system is also experiencing issues. We are working with our system providers to resolve the issue. Apologies for the inconvenience.
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We are experiencing issues with our telephone systems. It may take a little longer than usual to get through to us. We apologise for the inconvenience and are working to resolve the issue.
Our payment systems are currently down and we can't process your payment to us. We apologise for any inconvenience and please do try later.
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LBH Customer Service retweeted
Please be aware Mercury House is closed to visitors today (26 July) due to a burst water pipe but the Public Advice and Service Centre remains open. We apologise for any inconvenience. Check back here for regular updates.
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LBH Customer Service retweeted
Bank Holiday weekend, so remember to put out your rubbish & recycling bags out by 7am at the revised collection dates next week, see below, for more info visit, havering.gov.uk/recycling #Havering
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Due to planned maintenance work online payments are currently unavailable. We apologise for any inconvenience caused during this time.
Due to unforeseen circumstances waste and recycling collections may be disrupted in the Collier Row area. Please keep bags out and we will strive to collect them as soon as possible.
We are aware of some issues with our online service. We are working to fix this as soon as possible. We apologies for any inconvenience this may cause
Just a reminder of our opening hours over Christmas and New Year.
LBH Customer Service retweeted
Be careful out there today. Gritters were out 6am-10pm on Saturday, but rain washed away the grit overnight. We can’t lay grit on wet ground, it melts away, so had to lay it over snow on Sunday morning. A-roads in borough are gritted by TfL. We'll be out again when we need to.
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We are currently experiencing technical issues with our switchboard. We are working to resolve this & apologise for any inconvenience caused
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...or notify us that you have paid
Some users may be experiencing issues with our payment systems. We're working to resolve this & ask that you try again later. @LBofHavering
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10pm Saturday 5th August to 6am Sunday 6th August. Apologies for any inconvenience caused. (2/2)