Independent regulator for legal services providers. Our complaints service is impartial & free to use. Tweets Mon-Fri. See lsra.ie for Twitter policy
Joined December 2020
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🔎Philip's case went to the High Court as a result of Philip’s solicitor failing to comply with the LSRA’s directions. The High Court enforced the LSRA’s directions & ordered the solicitor to pay the LSRA’s legal costs. 👉See the lessons learned: lsra.ie/publications/complai…
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Have you read our latest Breaking Down Barriers progress report? The report highlights developments addressing barriers facing aspiring & early years solicitors & barristers, progressed with the Law Society of Ireland, the Honorable Society of King’s Inns & The Bar of Ireland.
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Solicitors nationwide can now apply for probate online on the Courts Portal, portal.courts.ie, which was rolled out yesterday (2 June). The portal aims to modernise the probate application process & make it more efficient for legal practitioners & members of the public.
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Gioia Solicitors/Gioia Lawyers/Gioia Advogados is not entitled to provide legal services in Ireland. Mr Alessandro Sermarini Gioia/Mr Alessandro Seermarini Gioia associated with this entity, is not on the Roll of Solicitors & is not entitled to practise in this jurisdiction.
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If you've ever engaged with the LSRA's complaints service, you'll have received a link to a feedback questionnaire at the end of the process. Responses help us improve our service, so we appreciate you taking the time to respond. If you need the link resent, please get in touch.
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LSRA milestone -Â 10,000 complaints categorised since we began receiving & investigating complaints in 2019.
Once a written complaint comes into us, we work on gathering all the relevant info to categorise it as a complaint.
Find out about the LSRA’s complaints process online.
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Engagement with legal professionals provide valuable insight into how regulatory requirements operate in practice. Recent discussions highlighted the importance of clarity, proportionality & consistency in regulatory processes — feedback that helps inform the LSRA’s ongoing work.
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You can make sure that a solicitor or barrister is a registered legal professional in Ireland by searching their name on the Law Society of Ireland’s Roll of Solicitors (for solicitors) or the LSRA’s Roll of Practising Barristers (for barristers). (1/2)
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Registered legal professionals have appropriate training whereby they are competent to practise law in Ireland, and are required to adhere to ethical & professional standards.
🔗Roll of Solicitors: lawsociety.ie/find-a-solicit…
🔗Roll of Practising Barristers: lsra.ie/for-law-professional…
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We use case studies as a way to share key lessons for both legal practitioners and consumers of legal services. In our case studies you can learn about the kinds of issues that frequently lead to complaints and steps we have taken to put things right. 🔗 lsra.ie/publications/complai…
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Did you know there's a time limit for making a complaint about excessive costs or inadequate services? You must make your complaint within 3 yrs of the issue as the LSRA cannot investigate matters outside this time limit. There's no time limit for complaints about misconduct.
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Last week we published the first of our Independent Complaints Handling reports for 2026, for the period 3 Sept 2025 - 6 Mar 2026. In this report, we aim to provide clarity on our complaints process and highlight recurring issues we have identified in complaints received. (1/2)
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By drawing attention to these patterns in the complaints we receive, we aim not only to address issues when they arise, but to support improvements in practice and help prevent similar problems in the future.
Read the full report on our website🔗lsra.ie/wp-content/uploads/2… (2/2)
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Are you a practising barrister? You are required to update the LSRA of any change to your name, address, or membership with the Law Library. Our website contains info about the obligations of practising barristers on the Roll & how to amend your details🔗 lsra.ie/for-law-professional…
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Twice a year we report on our ongoing engagement with other bodies and the progression of key areas to address the barriers facing aspiring and early career solicitors and barristers.
You can read the latest Breaking Down Barriers Progress Report online🔗 lsra.ie/wp-content/uploads/2…
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It's encouraging this week to see the LSRA’s latest report reaching a wider audience, with coverage in the Irish Independent (front page and page 4), The Irish Times, Law Gazette, and Irish Legal News, with discussion on RTÉ’s Morning Ireland and Virgin Media One's Ireland AM.
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The report focuses on lessons from complaints relating to wills & probate, to inform consumers on what they can expect from legal services & highlight good practice for solicitors. Raising awareness of common issues & how they can be avoided is a key part of our role.
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📣 This morning we’ve published our latest Independent Complaints Handling report, covering the period 3 Sept 2025 - 6 March 2026. During this time, we received 1,000 complaints for investigation, an increase of 19% from the previous period. (1/2)
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This report takes a focussed look at recurring issues that can arise in complaints about wills and probate, providing learnings to both legal practitioners & consumers. Full report here: lsra.ie/lsra-publishes-lates… (2/2)
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🔍 Transparency in legal fees isn’t a favour, it’s the law. Under the Legal Services Regulation Act, solicitors must keep clients fully informed of costs in writing. Learn more on our website 🔗 lsra.ie/for-consumers/your-l…
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