Real-time support for @LastPass users M-F 8-5 PT. Follow @LastPassStatus for service status updates. Additional support: support.lastpass.com
Joined July 2011
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- Followers 17,184
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122 Photos and videos
🚨 Heads up: A new phishing campaign is circulating that uses fake forwarded emails to spark urgency and trick users into entering credentials on lookalike login pages. Keep an eye out for odd senders or unexpected prompts.
Stay up to date on our blog: blog.lastpass.com/posts/marc…
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🚨 Phishing alert: A new wave of spoofed “LastPass maintenance” emails is circulating. The links have changed, and new domains are active.
Always verify the sender domain before taking action. If you’re unsure, forward the email to abuse@lastpass.com.
blog.lastpass.com/posts/janu…
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Only you can recover your LastPass account!
đźš« Don't trust any 3rd party claims
âś… Ensure all recovery options are set up in advance
🔗 Read more on our blog: blog.lastpass.com/posts/bot-…
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21 Feb 2024
Recently LastPass sent out a legitimate email regarding the expiration of the legacy desktop app for Mac OSX. If you're using the old version, it's time to uninstall and re-install LastPass directly through the Mac App Store. More: support.lastpass.com/s/docum…
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22 Jan 2024
The LastPass Community has officially moved! Check it out here: support.lastpass.com/s/commu….
To create new posts or add comments on the discussion board, log in using your LastPass account. More info about how to navigate this refreshed experience here: support.lastpass.com/s/docum….
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17 Jan 2024
Our Community is moving to our Support Center shortly! Until then, search posts and access support articles and videos here: bit.ly/3vKrouh
Need help logging into LastPass? Check out our support article for troubleshooting and contact info. bit.ly/3Siygbl
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LastPass Support retweeted
31 Jul 2023
We have confirmed that the issue has been resolved and that all systems are 100% operational. status.lastpass.com/incident…
31 Jul 2023
We are actively investigating reports that some LastPass customers may be unable to log in to their vault.
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly. status.lastpass.com/incident…
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LastPass Support retweeted
31 Jul 2023
We are actively investigating reports that some LastPass customers may be unable to log in to their vault.
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly. status.lastpass.com/incident…
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8 May 2023
As part of our planned security upgrades, users may need to log back into LastPass and reset their multifactor authentication preference in the next 24 hours:
bit.ly/41lR4Yq
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26 Apr 2023
LastPass will be continuing scheduled service maintenance on our eCommerce and Support systems through 4/23, 9am EDT. Certain areas of web access may be limited during this time, but product will not be impacted. status.lastpass.com
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24 Apr 2023
SCHEDULED MAINTENANCE: LastPass will be conducting scheduled service maintenance on our eCommerce and Support systems 4/25, 12AM EDT to 4/26, 5AM EDT. Certain areas of web access may be limited during this time, but product will not be impacted. status.lastpass.com
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We recently detected unusual activity within a third-party cloud storage service, which is currently shared by both LastPass and its affiliate GoTo. Customer passwords remain safely encrypted due to LastPass’s Zero Knowledge architecture. More info: bit.ly/3gLH2i0
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We recently detected unusual activity within portions of the LastPass development environment and have initiated an investigation and deployed containment measures. We have no evidence that this involved any access to customer data. More info: blog.lastpass.com/2022/08/no…
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LastPass Support retweeted
22 Jul 2021
Some of our services were interrupted due to an outage caused by a third-party dependency. Our engineers have implemented a fix and we are confirming that all services are functional. We will continue to monitor the situation. Thank you for your patience.
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LastPass Support retweeted
22 Jul 2021
We are actively investigating and working to resolve reports that customers may be experiencing issues when trying to load the web page. Offline mode is available as a workaround for those experiencing issues.
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Some of our services have been interrupted with access issues due to an outage of a major 3rd party internet service provider, CenturyLink. While our services are operational, you may continue to see connectivity issues until that 3rd party has recovered. 9to5mac.com/2020/08/30/centu…
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14 Feb 2020
The Account Logoff on Browser Idle setting fix and improvements are now in the latest update version 4.41.2. Update will be automatic and no user action is required.
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13 Feb 2020
Our team has investigated and resolved a bug regarding the Account Logoff on Browser Idle setting. The latest update with the fix (version 4.41.1) is automatic and no user action is required.
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30 Jan 2020
We’re making some changes to the distribution of the LastPass Mac App. The new Mac App will have the same experience access to features such as the Sharing Center, Security Challenge, Emergency Access, Account Settings, additional Hot Keys & more: support.logmeininc.com/lastp…
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LastPass Support retweeted
23 Jan 2020
RESOLVED: The LastPass Chrome extension has been restored: chrome.google.com/webstore/d…
Our apologies for any inconveniences caused, and thank you for your understanding and patience.
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