Joined March 2026
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We are actively trying to arrange the delivery at the earliest, and the revised expected delivery date is 6 June 2026. -Payal (2/2) x.com/messages/compose?recip…
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Hi Aditya, thank you so much for sharing your confirmation regarding the delivery over the call. We are glad to know that the order has been delivered successfully. Please feel free to reach out to us via DM if you require any further assistance. -Payal
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Hi Bharath, we tried calling you, however we were unable to connect. Kindly share your preferred time between 12pm to 9pm, so we can reach out to you again. Thanks - Kajal x.com/messages/compose?recip…
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Hi Bharath,
Thank you for your time over the call.
As discussed, we will arrange the return of the order and assist you in placing a new order. We will connect with you shortly and share an update on the progress. Thanks - Kajal x.com/messages/compose?recip…
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Hi Shrija, we tried reaching out to you; however, the number was busy.
Please be informed that the order has been cancelled successfully, and the complete refund of INR 1499 has been initiated from our end.
The amount will reflect in your source account by June 2, 2026. (1/2)
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Should you need any further assistance, please feel free to reach out, we’re always happy to help! Thanks - Swapnil (2/2)
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Hi Anisha, we apologize for the inconvenience caused to you. We are checking your concern from our end, and will get back to you with an update at the earliest. Thanks- Srishti D
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Hi Anisha, appreciate your time on the call. As discussed, we are glad to know that your concern stands resolved from our end. Do let us know if you need any further assistance. Thanks- Srishti D
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Hi Akhil, appreciate your time on the call. As discussed, we have arranged a call back on your behalf in Telugu Language, and will get this sorted for you as soon as possible. Thanks- Srishti D
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Hi Akhil, we have received an update from our concerned team wherein you are requested to visit the store, and our store team will assist you accordingly. Do let us know if you need any further assistance. Thanks- Srishti D
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Hi Abishek, we tried to reach you on your registered contact number, however, the call went unanswered. Further, your order XXXXXXX621 has been successfully picked up, and store credit of ₹1,449/- has been initiated to your account.
Your exchange order XXXXXXX468 -1/2
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2/2- has been dispatched via PurpleDrone, and is currently out for delivery.
The estimated delivery date is 5th May 2026. Do let us know if you need any further assistance. Thanks- Srishti D
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Hi Aftab, thank you for your time over the call. As discussed, your order is scheduled to be delivered by EOD (9 PM). We have highlighted this with the concerned team to ensure timely delivery. We’ll keep you posted on any updates. Thanks - Kajal x.com/messages/compose?recip…
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Hi Aftab, thank you for your time over the call. As confirmed, your order has been delivered.
As the best possible resolution has been shared, we are closing this thread for now. If you need any further assistance, feel free to reach out. Thanks - Kajal x.com/messages/compose?recip…
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Hi Naman, we tried to call you, but the call could not be connected. Kindly share your preferred timing for a call back between 9:00 AM to 9:00 PM, so that we can assist you promptly. Thanks, Shivang.
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Hi Naman, thank you for your time over the call. As discussed, we are closing the case. Please share your valuable feedback. Thanks, Shivang.
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Hi Bhawanath, we tried calling you, however we were unable to connect. Kindly share your preferred time between 10am to 6pm, so we can reach out to you again. Thanks - Kajal x.com/messages/compose?recip…
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Thank you for your time over the call. As discussed, the order has been delivered and the pickup has been arranged from your end.
We are closing the thread for now. If you need any further assistance, please feel free to reach out. Thanks - Kajal x.com/messages/compose?recip…
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Hi Rajeswar, as discussed over the call, you can return the order at the store. -Thanks, Vivek x.com/messages/compose?recip…
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Hi Rajeswar, as discussed over the call, thank you for confirming that you have received the refund. -Thanks, Vivek x.com/messages/compose?recip…
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Hi Pradip, thank you for giving your valuable time over the call. As discussed, please share 3–4 images of the product via DM. Thanks-Divya x.com/messages/compose?recip…
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Hi Pradip, we tried to connect with you but were unable to reach you. We request you to please visit Lenskart store. Our store team will assist you with the product replacement.
Store timing: 11:00 AM – 9:00 PM. Thanks-Divya
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Hi Jyoti, we tried reaching you on your registered contact number but were unable to connect. Please be assured that we are actively working on your concern and will keep you posted with further updates. Payal x.com/messages/compose?recip…
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Hi Jyoti, as discussed, we have processed the refund to the source account. You can expect the refund by 18 April 2026. Thank you. -Payal
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Hi Puneet, this isn’t the experience we strive to deliver, and we sincerely apologize for the inconvenience caused. Please be assured that we will connect with you at the earliest over a call to resolve your concern. Thanks, Shivang.
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Hi Puneet, this isn’t the experience we strive to deliver, and we sincerely apologize for the inconvenience caused. Kindly share your registered contact number or order ID, so we can assist you further. Thanks, Shivang.
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Hi Shakher, we are sorry for the inconvenience caused to you. We will connect with you shortly and resolve the concern at the earliest. For further updates, please connect with us through DM. Thanks-Divya x.com/messages/compose?recip…
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Hi Shakher, thank you for giving your valuable time over the call. Your concern has been resolved. If you need any further assistance, please connect with us via DM. Thanks-Divya x.com/messages/compose?recip…
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We tried reaching you on your registered mobile number but were unable to establish contact. Kindly share your preferred time for a callback via DM so that we can assist you better. Thanks-Suraj. x.com/messages/compose?recip…
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Hi Karan, as discussed, we request you to allow us time until 12 April 2026, 9 PM, so that we can validate the lens package with the store and assist you accordingly. Thank you. -Payal x.com/messages/compose?recip…
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We tried calling you; however, we were unable to connect. Kindly share your preferred time between 10 AM to 6 PM, so we can reach out to you again.
The refund has been initiated from our end and will reflect in your source account by 14th April. Thanks - Kajal x.com/messages/compose?recip…
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Hi Arun, thank you for your time over the call.
As discussed, the refund has been successfully received by you. Since the best possible resolution has been provided, we are closing this thread for now.
If you need any assistance, please feel free to reach out. Thanks - Kajal x.com/messages/compose?recip…
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