Joined September 2020
84 Photos and videos
Lisa Karlin Curtis retweeted
You launched a service catalog. Now no one’s using it. The data’s stale. It’s “almost ready.” And you’re wondering if this was all a mistake. Good news is you’re not alone - and there is a better way. Founding Engineer @LisaKC_ shares how: go.incident.io/eUZOgsN
2
6
451
So much this I am a big fan of trains, find them so productive - I can basically do a full days work on one! (Also carbon emissions...)
A 2 hr flight is more like 6 hours and its always interrupted because you have to commute and pass control or whatever. 8 hr train ride is quite peaceful, gives you a big chunk of uninterrupted time and you depart/arrive in the city center. You can sleep and arrive refreshed or you can get work done, you even have proper internet.
266
Pretty great view to start the day at @SREcon EMEA 🇮🇪
7
228
This is driving me mad - this is the single feature that made me push hard to keep our traces on GCP as most other providers don't have it 😔😔
Usually a big GCP stan but as of last week their traces have stopped showing log messages, just <blank> Got a support ticket open for 1 week but apparently this is 'complicated' so no fix yet. You bet this is a single line React typo, it cannot possibly be complex.
3
351
Lisa Karlin Curtis retweeted
Real curveball from Martha today. It’s a use case we never considered for the @incident_io cover me flow but one we may now have to 🤔
5
1
7
964
Has anyone managed to get a storybook (or equivalent) that doesn't cause 'oh no 2 days of webpack pain' every quarter to keep it running? We've got a great local dev setup for our react app but can't seem to get anywhere close with storybook. What are we missing?
4
6
4,398
tfw you find yourself in the go reflect docs 😬
5
400
I would love it if @NotionHQ had an 'outline' feature where it would extract all the H1/H2/H3s from a doc so I could easily navigate a large doc. Would be properly game changing
1
2
532
This is one of the most exciting features we've shipped as part of on-call. I recently watched a colleague 𝚝𝚞𝚛𝚗 𝚘𝚏𝚏 𝚝𝚑𝚎𝚒𝚛 𝚙𝚑𝚘𝚗𝚎 as it was the only way to stop it ringing. Never again 📟📟
Replying to @Phroggyy
3: When you get paged loads, you just want to say "yeah, I know, I'm dealing with it". @martyhambert built out auto-ack, so you can say "auto acknowledge my escalations for 15 mins", letting you focus on resolution rather than constantly clicking "acknowledge" in a pager storm 🌩️
4
14
1,325
Lisa Karlin Curtis retweeted
The wait's finally over; we've shipped @incident_io On-call 🚀 It's been an absolute blast working on this, and so I wanted to take a moment to shout out some of the incredible work that's happened in the last few months. Here are 3 things in our new product that bring me joy 🧵
1
1
23
6,114
Really excited for the product we've been using (and loving) internally to hit the interwebs ⏲️
1
13
697
Increasingly convinced that human centric, AI assisted is the future. Loving these magic moments while using @incident_io!
1
12
418
Super excited for this to be out in the wild - we've been using it for a few weeks and it is SO COOL 🚀
Today, after many weeks in beta, today we’re launching 4 new AI-powered features to supercharge incident management — I couldn’t be more excited! 🚀🎉 As one beta customer put it — “the AI future is already here”. ✨ Explore and learn from every incident you’ve ever had with Assistant ✨ Keep stakeholders up to date with automated incident summaries ✨ Quickly flag related incidents to maximise context ✨ Ensure nothing falls between the cracks with auto-proposed follow-ups All these features are enabled for all customers, starting today. Let us know what you think!
7
346
Embarassingly, @lawrjones announced this to me via WhatsApp by saying 'I did a you' 🤦‍♀️
You’re not gonna believe this guys but I’m on the train and just got in trouble for my ticket… Because the train is going the wrong way. But how, you ask? When you got on at the right stop? The conductor loudly informed me
1
13
922
🍪At @incident_io we have a project called the Cookie jar for bits of work that are about 1-2 days long - smaller than a project but a bit too big to 'just ship it'. To finish up the year, a few of us have been shipping (and eating) a few “Christmas cookies” 🎅 Highlights in 🧵
1
1
21
1,812
⏱️ Setting timestamps from Slack You can now update incident timestamps from inside Slack, using our new /inc timestamps command.
1
172
And as a final gift, check out the dashboard homepage for some festive cheer ❄️❄️❄️
1
155