Luton's charity helping to resolve people's problems through advice & campaigning. We are located @ Community House, 15 New Bedford Road, Luton. LU1 1SA
Joined October 2013
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756 Photos and videos
🏠 Looking to rent privately?
Before you can rent a property, you’II need to provide information and documents to show you’II be a good tenant.
Here’s what you need to know ⤵️
bit.ly/3PT9aS6
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🚂 Don’t let a delayed train signal failure ruin your UK holiday.
Discover how to claim compensation if you got stuck on the tracks ⤵️
bit.ly/4dySlEO
#ShopAware
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Planning to get a job this summer? If you’re under 18 years old, make sure you understand:
⏰ The hours and times of day you should work
💷 How much you should get paid
🍵 The breaks and time off you should have
Check your work rights ⤵️
bit.ly/3TICCs4
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Not sure how to start your Universal Credit claim?
👉 First check if you’re eligible for Universal Credit and find out how you should apply.
We’ve got free online advice on this ⤵️
bit.ly/4nXEziB
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💰 If you paid a deposit at the start of your tenancy, you have the right to get it back at the end.
Your landlord or letting agent can only take money off if there’s a good reason, like if you’ve damaged the property.
Our advice can help ⤵️
bit.ly/4uDEuDi
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Are you looking after someone who has a disability, is getting old or has become ill?
💡 This #CarersWeek we can help you understand what rights and support you’re entitled to ⤵️
bit.ly/47FEJ80
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Preparing for your summer holiday involves more than just deciding which sunglasses to take.
Check you’ve got everything you need for a stress-free trip and #ShopAware 😎
bit.ly/48Rwx4C
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Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Find out more ⤵️
bit.ly/4lkuytX
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Great to welcome Oliver Morley, CEO and Alan Nicholls, Regional Partnership Manager of @MoneyPensionsUK, to Citizens Advice Luton this week. Proud to showcase our work supporting residents.
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ℹ️ The legal term for being sacked is ‘dismissal’.
Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.
Check your work rights ⤵️
bit.ly/3GGPmfH
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⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
We can help you understand what steps to take ⤵️
bit.ly/45gv8D0
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🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Read more about this on our website ⤵️
bit.ly/44QiT0q
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We help millions of people every year.
This #VolunteersWeek we’re celebrating the volunteers who help us be the people’s champion 💙
Thanks for giving up your time, skills and experiences to shape a society where people face far fewer problems.
#VolunteersWeek
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Have you been threatened with homelessness?
➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.
Find out more on our website ⤵️
bit.ly/4pKZsNE
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If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’.
⚡ This shows your energy usage and how much it’s costing you.
We have advice on how to use it ⤵️
bit.ly/3R7mVwM
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💼 As an agency worker, you have the right to be paid at least the national minimum wage.
It’s important to understand your work rights.
Find out more on our website ⤵️
bit.ly/3LqeLwg
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Do you get Personal Independence Payment (PIP)?
✅ You might be entitled to extra money on top of your existing benefits.
Our online advice can help you ⤵️
bit.ly/4tDDJZv
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We’re here for you. Our free online advice can help you:
➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills
You can visit our website any time ⤵️
bit.ly/491eWr1
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If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
bit.ly/3SFzX1U
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You might be able to get Statutory Sick Pay when you're off work sick.
Not sure if you’re entitled? We can help you understand your rights.
Read more on our website ⤵️
bit.ly/47nl4Kf
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