#MLGW’s Downtown Community Office, 245 S. Main Street, will close for normal operations on Monday, June 15. At 1 p.m., the office will open as a temporary processing location for residents applying for federal Low-Income Home Energy Assistance Program (LIHEAP) utility assistance until further notice. After Monday, the Downtown Office’s schedule is 8:30 a.m. to 5 p.m., accepting LIHEAP appointments from 9 a.m. to 4 p.m. LIHEAP appointments are available through the QLess appointment system: mlgw.com/QLess. Non-referred walk-ins will not be accepted. Non-LIHEAP customers can receive in-person service at the South (2935 Lamar Ave.) and Whitehaven (1111 E. Shelby Dr.) Community Offices. The Millington Office is closed for renovations. Only the Downtown Office will offer LIHEAP assistance.

Beginning Wednesday, June 17, MLGW will close Union Avenue between Front and Second Streets for water infrastructure maintenance. Work is expected to last approximately two weeks, weather permitting. Drivers will be directed to detour routes. Local traffic will still be allowed access to businesses located within the closure area.

Aviso de Inundación Repentina incluye Memphis TN, Bartlett TN, Germantown TN hasta las 2:00 PM CDT

Flash Flood Warning including Memphis TN, Bartlett TN and Germantown TN until 2:00 PM CDT

#MLGW business offices will be closed Friday, June 19, in observance of Juneteenth. Customers can use My Account on MLGW’s secure website or mobile app to check balances, make payment arrangements and to check the status of an outage. Customers with at least four to seven days of lead time can start, stop and transfer service online at mlgw.com. Normal business operations will resume Monday, June 22.

See a streetlight out? Please let #MLGW know. Customers can report streetlight outages by phone at 901-320-1497 or online at mlgw.com/streetlightoutage.

MLGW is replacing lead/galvanized steel water service lines *on the customer's side* at no cost. Here is the deal - MLGW is already replacing lead and galvanized steel lines on the #MLGW side of the water meter, and we will continue to do that. There is also federal funding available so that we can replace lines on the customer-side of the water meter BUT funds are limited and have to be used up by September. WE NEED ELIGIBLE CUSTOMERS to sign a Right of Entry form so we can replace their private-side lead/galvanized steel water line. To qualify the customer's address must be within the I-40/240 loop. There really is NO COST to customers. MLGW will repair or replace any concrete or landscaping damaged during installation. Interested? Visit mlgw.com/psr and fill out the Right of Entry form. You can fill it out and submit it online (no need to print it off) and we will take it from there! @MEM_Council @CityOfMemphis

In a 24/7 logistics world, downtime isn’t an option. #MLGW supports logistics operations with dependable energy solutions to keep businesses moving around the clock. Let’s talk about powering your logistics operation! 901-528-4228 | EconDev@mlgw.com #EconomicTuesday

Shout out to our interns who went before @MEM_Council #MLGW Committee as part of our MLGW Career Academy and Training Center presentation this morning.

Some of the students that participated in MLGW’s internship program, who are now full time employees, talked about the experience with @MEM_Council. The MLGW committee meeting is now adjourned.

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Neva Burke Hawes, MLGW’s Vice President of Human Resources and Chief Human Resources Officer, tells the @MEM_Council about the opportunities for students through MLGW’s educational outreach programs like Power Up Academy, Utility Bootcamp, and more.

⚡ Charging ahead. 🎓 Inspiring future careers. 💧 Delivering top-quality water. This week on Another Look, we're showcasing how #MLGW is making a difference across Memphis—from expanding EV charging infrastructure to supporting student career exploration and continued excellence in water quality. youtu.be/Cc_RvuWpb4c?si=T-ks…

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The MLGW portion of the @MEM_Council committee meeting is called to order. Utility President and CEO Doug McGowen is going over the fiscal agenda items.

The @MEM_Council #MLGW meeting is scheduled for this morning at 8 a.m. Watch live on the Council's YouTube channel here: youtube.com/channel/UCEHks….

#MLGW will perform routine maintenance involving mercaptan at several locations today. Maintenance will occur near Airways Boulevard and Stateline Road, Highway 269 and Quad County Lane and North Germantown Parkway and Chimneyrock Blvd. on Monday, June 8, 2026.

They restore power, respond during storms and serve as role models for the next generation. ⚡Meet the linemen who volunteer as #MLGW Power League "Terminators" They inspire young people to explore careers in the utility industry and give back to their community. For more information, visit mlgw.com/community/schoolenr….

MLGW is replacing lead/galvanized steel water service lines *on the customer's side* at no cost. Here is the deal - MLGW is already replacing lead and galvanized steel lines on the #MLGW side of the water meter, and we will continue to do that. There is also federal funding available so that we can replace lines on the customer-side of the water meter BUT funds are limited and have to be used up by September. WE NEED ELIGIBLE CUSTOMERS to sign a Right of Entry form so we can replace their private-side lead/galvanized steel water line. Customers who are eligible for Private-Side Replacement meet two requirements: 1. The public side of the water service line at their address has already been replaced. 2. The address is in an area with a higher concentration of lead service lines. There really is NO COST to customers. MLGW will repair or replace any concrete or landscaping damaged during installation. Interested? Visit mlgw.com/psr and fill out the Right of Entry form. You can fill it out and submit it online (no need to print it off) and we will take it from there! @MEM_Council @CityOfMemphis