ALT From 1 December 2025, this account will no longer be active. Please visit https://www.mse.nhs.uk/patient-experience for information on how to contact us.

ALT 3 photos of baby wear and hearts in pastel colours.

ALT The staff all round were excellent from triage to discharge. I cannot thank you all for the hard work and commitment to the NHS you do for us all. Thank you

ALT blue background of a comment saying Compassionate and caring staff great care from start of treatment to leaving the hospital, for basildon hospital, surgical referrals unit with the mid and south essex nhs logo.

ALT Woman sat at a desk with a headset and two computer screens reception is written on the wall behind her.

ALT Dr Gul and Frank Grew in front of the new diagnostic machine

ALT 3 photos of handknitted hearts, hats, and sleeping bag in pastel colours.

ALT Feedback Friday post about Oncology at Southend - it reads ''I was seen on time.'' The staff were welcoming and extremely helpful and supportive, they spent time talking to me and answering questions I had.

ALT Two poppies standing together

ALT Jason stood in the middle of a corridor in scrubs. There is a title with text that reads Jason, Operating Department Practitioner

ALT Jason stood in the middle of a corridor in scrubs. There are giant quotations marks that read when I'm with a patient, we work together to achieve their personal recovery goals.

ALT It's that time of the week again, #FeedbackFriday. This week, we would like to share some great feedback for Mayflower Ward at Broomfield Hospital. Well done to all involved.

ALT A picture of a group of medical staff, the patient experience lead at southend hospital and a volunteer in the ear nose and throat department by the patient experience banner.

ALT A person holding a mobile phone, accompanied by text that reads: ‘Appointment info at your fingertips, using the NHS App and our online portal’

ALT A member of staff laying a brick at Southend Hospital's new Emergency Department

ALT Feedback Friday post for Puffin ward at Basildon. It reads, from arriving, the communication with all staff, nurses, play therapist, surgeon, anaesthetist, everyone was excellent. The bed was ready and area clean. But it was the communication and explanations everything that was fantastic. Parents room and playroom were all brilliant and staff very welcoming

ALT A healthcare professional in a black pinstripe uniform stands next to a mobile workstation in a hospital room. The workstation holds an open laptop displaying a paused video featuring two people seated in a clinical setting. The background includes a pink wall panel with medical equipment, sockets, and a mounted lamp. An orange coiled cable is attached to the workstation, and a hospital bed is partially visible on the right side of the image.

ALT A photo of a volunteer and patient experience staff member at Broomfield hospital holding ipads conducting a listening event with in main outpatients

ALT 4 photos of handknitted sleeping bags, angel gowns and hearts for the bereavement neonatal department.

ALT Friends and Family Test feed back Friday post for Rheumatology at Broomfield it reads Doctor very polite, professional and explained in easy terminology, reception staff polite and professional also