Y’ello! Tweet us with any technical, coverage or service-related issues. For updates and news from MTN, tweet @MTNza.
Joined March 2010
- Tweets 101,961
- Following 32,084
- Followers 271,704
- Likes 717
118 Photos and videos
Pinned Tweet
22 Aug 2025
Y’ello! Your OTP is just for you. MTN will never ask for it, not by call, SMS or email. Keep it safe to protect your accounts. If your OTP is shared, MTN will not be able to help recover any financial loss. Contact us via email on fraudhelp@mtn.com should you suspect fraud.
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MTN SA Service retweeted
May 7
Severe weather and power outages are impacting network services in parts of the Western and Eastern Cape. Our teams are working around the clock to restore sites, with progress already made. We hope those affected are safe. We apologise for the disruption and appreciate your patience. ~ MTN
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MTN SA Service retweeted
17 Dec 2025
This summer is for fun - not fraud ☀️
With our #MTNSummerSafetyTips, learn how to lock your SIM, secure your socials and protect your personal data. Stay safe. Stay connected. Stay scam-proof this summer. #1CustomerCommitment #MTNSummer2025
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MTN SA Service retweeted
4 Sep 2025
Social Media scams are a type of fraud fast gaining track on our favourite social streets. Scammers create fake profiles and try to convince you, that they are from MTN or even your bank. Cabanga. Blue tick. Block. Report. And protect your favourite green app with the below tricks.
Make safer moves and report fraud here: mtn.co.za/home/help/content/…
#1CustomerCommitment
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MTN SA Service retweeted
10 Jun 2025
🚨 Severe weather is causing network disruptions in parts of the Eastern Cape & KwaZulu-Natal. Our teams are working tirelessly to restore services despite damaged infrastructure & road closures. We've deployed generators & rerouted traffic. Our teams are working around the clock to fully restore connectivity in all affected areas. Thank you for your patience. #NetworkUpdate
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4 Apr 2025
MTN gives you more ways to stay in control.
Wherever you are, we’re here for you:
📱MTN App: bit.ly/3G5MUyN
💬 WhatsApp: 083 123 0011
📞*135# / *136# (no data needed)
📲 DM us: bit.ly/Verifiedsocialhandles
#MTNMoves
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23 Feb 2025
MTN is South Africa’s best network (MyBroadband & umlaut)—even during loadshedding. We’ve invested heavily in our network infrastructure because you deserve the benefits of a modern, connected life. #LearnMorewith MTN’s Network Playbook shorturl.at/ObxN9#BestNetwor…
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7 Mar 2025
Just like GPS reroutes you after an accident, your phone adjusts during loadshedding, but sometimes it needs a nudge! With MTN, SA’s Best Network, you’re still on the best route! Experiencing dips? Tweak your settings for best coverage. #LearnMore 👉 bit.ly/4iuw4Yi
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MTN SA Service retweeted
24 Feb 2025
💡 Did you know? Loadshedding can affect mobile networks, but we’ve got you covered! With major investments in backup power and security, MTN remains SA’s Best Network—keeping you connected, no matter what.
#StayConnected 👉 shorturl.at/ObxN9
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18 Feb 2025
Did you know you don’t have to wait in line or stress about recharging? You can top up anytime, anywhere using our self-service options (MTN App, MTN Chat & MTN MOMO). Its fast, easy and hassle free. #RechargeMadeEasy.
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6 Feb 2025
Beware of Scammers! 🚨
Fraudsters are impersonating MTN. We will never send you an SMS message to claim a prize by buying additional MTN data or asking for an OTP from your number. If you suspect fraud, report it to us immediately at fraudhelp@mtn.com. #ScamAlert #FraudPrevention
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24 Jan 2025
Hi Nqo, please send us a private message for further assistance. ~SN
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24 Jan 2025
Please send us a private message for further assistance. ~SN
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21 Jan 2025
Hi Busi
Thank you for reaching out, please DM us your ID number so we can assist you further.
IC
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21 Jan 2025
We apologize for the delay,please DM us your ID number so we can assist you further.
IC
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17 Jan 2025
Yello Mawu | Ai, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance.
-ck
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17 Jan 2025
Yello Mawu | Ai, kindly communicate with us via direct message for further assistance.
-ck
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12 Jan 2025
Hi there. Kindly inbox us so we can assist you accordingly.
-NMS
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12 Jan 2025
You need to follow us for us to DM.
Kindly DM on your side.
-NMS
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MTN SA Service retweeted
20 Nov 2024
Listen to #radioislam tomorrow at 08h15 as we uncover ways to avoid getting #hacked via #whatsapp with Bradley Swanepoel from @MTNza
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MTN SA Service retweeted
14 Oct 2024
Looking to level up your SuperFlex plan? 📞🔥 Check out the video below to get started:
On that note, explore the exciting updates on SuperFlex! 🚨 You can now pay directly in the app when payments fail, settle your Xtratime balance while joining SuperFlex, and use an eSIM by dialing *#06# (no VAS costs). Plus, use your bank's budget facility for purchases over R300. #SuperFlex #LearnMoreDoMore
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MTN SA Service retweeted
12 Oct 2024
Fraudsters use various methods, such as SIM swap fraud, phishing and public Wi-Fi attacks, to take over people’s WhatsApp accounts.
businesstech.co.za/news/inte…
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8 Oct 2024
#CustomerServiceWeek presents an opportunity to spotlight our frontline staff for their unwavering dedication. Thank you for your long standing top performance and service excellence. #30YearsOfMTN #30YearsOfProgress
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