56 Photos and videos
#Xperience22 'I tell myself, 'I am patient and I'm full of clarity, and I probably don't feel patient and probably don't feel full of clarity, but I'm going to say it because the power of saying it really helps to shift the energy that's around us.' Alicia Keys
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MWardley retweeted
9 Jun 2022
.@Arianahuffingto, talking with @Tony_Bates71, "I really believe that this is really a once-in-a-generation opportunity to redefine how we work and to redefine productivity based on empathy."
#Xperience22
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#Xperience22 @ariannahuff with @Tony_Bates71, spoke about 'bringing your whole self to work.' In a hybrid world, this is even harder without the serendipitous conversations.
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Check out Senior Client Service On-Demand Specialist in (#FraminghamMA) #job social.icims.com/viewjob/pt1…
#Xperience22 @Tony_Bates71 "Experience orchestration codifies empathy using technology to dynamically create new experiences based on the unique situation and context of the customer, partner or employee." You said it!
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Check out Senior Client Service On-Demand Specialist in (#FraminghamMA) #job social.icims.com/viewjob/pt1…
Check out Senior Client Service On-Demand Specialist in (#FraminghamMA) #job social.icims.com/viewjob/pt1…
Check out Senior Client Service On-Demand Specialist in (#FraminghamMA) #job social.icims.com/viewjob/pt1…
Check out Senior Client Service On-Demand Specialist in (#FraminghamMA) #job social.icims.com/viewjob/pt1…
Make your agents super agents w/ Amdocs Customer Engagement youtu.be/o31WJPeGhW8 via @YouTube
This is a funny video by @Amdocs - great job illustrating what personalization should look like. It's all about getting the data to the right point of interaction. Good job @Amdocs
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MWardley retweeted
15 Dec 2021
I’m very excited to announce that Zach Chertok @Sansui27 has joined @IDC to cover the red-hot area of Employee Experience. He brings a wealth of knowledge and insight to the role. He has been remotely attending his first event as an IDCer this week #UKGconnect
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MWardley retweeted
15 Dec 2021
I like to buy an A V A Y A, Vanna. ##AvayaENGAGE #ExperiencesThatMatter
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"Provide flexibility, however & whenever employees want." - @joepine #AvayaENGAGE #ExperiencesThatMatter
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MWardley retweeted
14 Dec 2021
Hearing from @joepine author of The Experience Economy. Goods and services have become commodities- we pay for experiences. #AvayaEngage
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MWardley retweeted
14 Dec 2021
“Experiences are about time well spent, where customers value the time with you”. @joepine at #AvayaEngage #ExperiencesThatMatter
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MWardley retweeted
13 Dec 2021
Women in Tech panel kicks off with 5 powerful women across the industry, including @McGeeSmith and @channelsmart on via #AvayaSpaces, moderated by @mjshuck.
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Eugene Levy is always a treat and this 'nails' it.
26 Oct 2021
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