@MailchimpAbuse profile picture
Mailchimp Abuse Desk @MailchimpAbuse

Mailchimp's compliance desk.

Joined January 2010
  • Tweets 969
  • Following 6
  • Followers 708
Photos and videos
Permission is absolutely necessary. You can forward any unsolicited email to the Abuse Desk at [abuse at mailchimp dot com].
Our Abuse Desk [abuse at mailchimp dot com] can determine the origin with the full email headers: eepurl.com/b2Q8CH
Just as a heads up, we don't send CC:'s in our campaigns. Those might be from a sender trying to spoof someone's identity.
Static segments can’t be edited after their creation. To add a new contact, the static segment would need to be remade.
Just to clarify is the ‘X’ working in Chrome but not in Firefox? There may be local setting in Firefox interfering with the app
1
Is an 'X' appearing in the top, right corner of the list when the segment is active? Clicking the 'X' should close the segment.
1
When you have the chance, forward any of those emails over to [abuse at mailchimp dot com].
Our Abuse Desk wants to investigate any unsolicited emails you're receiving and further assist from there.
Our compliance team has gotten back in touch via ticket #1369872. If you have any questions, please reply to the email.
Have you been able to send an email over to [compliance at mailchimp dot com]? A deliverability advisor can pull things up.
Could you forward the unsolicited emails you're getting to [abuse at mailchimp dot com]? Our Abuse Desk wants to investigate them.
A deliverability advisor on our Compliance team can take a look. Email them at [compliance at mailchimp dot com] when you can.
We saw your tweet, and our abuse desk will be glad to investigate. Please send us an email [abuse at mailchimp dot com]
@jonwarreninfo Sure is! Send an email to abuse [at] mailchimp dot com from the address to be blocked and we'll be glad to take care of it.
@justinxreese Hey Justin. Please feel free to reach out to [abuse at mailchimp dot com] if you're getting email you didn't sign up for.
@DanNisbet Hey Dan, go ahead and email [abuse at mailchimp dot com] directly so our Abuse Desk can investigate.
@DanNisbet If you wouldn't mind, please send the header info to [abuse at mailchimp dot com] and they can take a closer look.
@DanNisbet We take spam very seriously but need your help! Our Abuse Desk can investigate and take appropriate actions.
@aBlackloch Yep, that's ours! Adding the email address to your Contact List should help keep it from going to the spam folder.
@catladypodcast Absolutely, go ahead and pass that email along to our Abuse Desk at [abuse at mailchimp dot com] so they can get a look.
Load more