At West Point, plebes (freshman) had exactly four responses outside of the classroom:
1)Yes, sir (ma’am).
2)No, sir.
3)No excuse, sir.
4)Sir, I do not understand.
You owned the outcome regardless of circumstance. Being a leader starts with being accountable which leads to trust. You do this enough, and it reshapes your character.
A friend sent me an email from a GP to his investors and the GP didn’t necessarily blame market conditions, he said he made faulty assumptions, he learned from it, and would redirect any future promote on other deals to return losses to investors.
Anyone can be accountable when it costs nothing. He was accountable when it cost everything.