Our North American customer service team is here to help with any questions or concerns you may have regarding your trip.
Joined March 2012
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MegabusHelp retweeted
30 Oct 2019
@MegabusHelp I have an issue with billing. Whom do I speak with?
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@MegabusHelp when do drivers have the option of choosing which route their bus is going? Driver on the 3:15 Tor to NF bus added 45 min to our drive as he decided to skip the highway and drive through downtown Toronto. And that’s only the beginning of an awful trip. #wasteoftime
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MegabusHelp retweeted
18 Sep 2019
@MegabusHelp Why can't I catch bus from Naptown (Indianapolis) to Fort Myers,FL ?
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MegabusHelp retweeted
5 Aug 2019
@MegabusHelp How can we find out when our bus is arriving? The bus from Rochester to Toronto is currently an hour late!
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4 Jan 2018
Hello Michael,
Currently all bus traveling from Philly to Baltimore are still in service however, the 5:30pm departure is cancelled at this time.
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4 Jan 2018
Hello Steve,
All buses from Boston to New York are cancelled today however, there are some departures for tomorrow that will be available.
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4 Jan 2018
Hello Darrin,
Sorry to hear that. Please contact our customer service line at 1-877-462-6342 for assistance with trading in your reservation.
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4 Jan 2018
Please accept our apologies regarding our previous reply. San Francisco to Reno will no longer be in service after January 9th.
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4 Jan 2018
Hello,
Unfortunately, after January 9th we will no longer service from Sacramento to Reno.
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14 Oct 2017
Our website issues have now been resolved. We apologize for any inconvenience caused by this.
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13 Oct 2017
We are experiencing issues with our website. Our team is working as fast as possible to fix. We apologize for any problems this may cause.
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8 Jun 2017
Sorry to hear that. Please provide your reservation number in a private message so we can assist.
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4 Jun 2017
Hello, please private message us with your reservation number, so we can assist.
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11 May 2017
Please click the link below to start a private conversation x.com/messages/compose?recip…
11 May 2017
Can you please DM us with your contact number for further assistance ?
11 May 2017
Hi, we’re sorry to hear about this. Please click the link below to start a private conversation x.com/messages/compose?recip…
11 May 2017
Sorry no refunds or credits will be given in instances where customers miss the bus.
11 May 2017
This information is on our website and would have been on your ticket confirmation as well.