Meridian (fka SEDC) gives utility companies, electric cooperatives, and power providers all the tools necessary to do their jobs easily and efficiently.
Joined October 2009
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A new self-service update scheduling feature is now available in the Bridge. Manage remote system updates from one centralized interface, choose which updates to deploy, schedule them around your operations, and customize notifications for your team.
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30% of payment cards are changed every year due to expiration, loss, or fraud, yet most consumers never update their card information with billers. Meridian's Account Updater solution helps utilities keep AutoPay uninterrupted by automatically refreshing stored card credentials.
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Yesterday's "Transforming Technology Ideas Into Practical Tools" panel at REMDC's Annual Meeting sparked a great conversation! Our CEO Chris Haas joined fellow industry leaders to discuss how utilities can turn ideas into practical tools that better serve employees and members.
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Attending #Apex26 this July? Love data, metrics, and finding ways to work smarter? Join OTEC's Manager of Member Services, Nini Valerio, at her Apex sessions as she teaches you how to dig into the data.
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This week at the REMDC Annual Meeting, Chris Haas will join the panel “Transforming Technology Ideas Into Practical Tools.” The discussion will focus on how utilities can leverage emerging technologies and evolving industry trends to better serve both members and employees.
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Some of our most popular video content is now available in podcast form. Whether you prefer to watch or listen, you can now tune in the way that works best for you. Check out our website to explore the latest episodes and conversations. hubs.ly/Q04k4xMt0
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This week at Co-op Cyber Tech 2026, Meridian's Greg Gray and Edisto Electric's David Drumheller will present “From f0g to Clarity: How a Cooperative Detected, Contained, and Recovered from Ransomware.” If you’re attending, be sure to add it to your schedule!
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In this clip from Campfire Chats, Tiffanie and Robert discuss how member expectations are shifting and how Meridian continues to evolve to meet them through collaboration and a commitment to continuous improvement.
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Outage Management is all about fast and clear communication. Meridian's Omnichannel solution integrates with OMS platforms to simplify outage reporting and restoration updates, keeping your members informed and your operations running smoothly.
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Overton Power District #5 CEO MeLisa Garcia met with us to discuss how her utility tackles national hot-button topics like wildfire mitigation, managing population growth, and stewardship of local resources when evaluating datacenter projects. hubs.ly/Q04jbt7R0
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This Memorial Day we honor the service members who gave their lives in defense of our country. We’re grateful for their sacrifice and for the freedoms we enjoy because of it.
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Campfire Chats bring our employees together for fun, games, and discussions about the comings and goings of the enterprise. Today's chat features Tiffanie Bowens and Robert Malone from Meridian's Product Support and Implementation teams! hubs.ly/Q04hthF50
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Nothing brings people together quite like a cookout! We gathered the team for a build-your-own burger bar featuring beautiful Vidalia onions sent to us from our friends at Altamaha EMC.
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Your consumers communicate across multiple channels. Are you doing the same? Today’s consumers use an average of 6 touchpoints to stay connected, and half rely on 4 or more. Maintaining contact across multiple channels ensures you’re meeting members where they are.
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Our new learning platform is now live at hubs.ly/Q04gZ6c10!Utilities can continue managing learners, assigning courses, and tracking progress through an upgraded platform built to better support training and onboarding.
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Looking back at everything that made last year special has us even more excited for what’s ahead! #Apex26 is coming and we're raising the bar. Early bird pricing ends May 29, so now’s the time to lock in the discounted rate. hubs.ly/Q04gMHFn0
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In case you missed it, the Community Forum is now live on The Bridge. It’s your space to connect with other members, share insights, ask questions, and swap best practices with people who understand your utility challenges.
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The Knowledge Base on The Bridge is growing. With new Meridian and UPN articles added regularly, it’s your go-to for quick answers, shareable resources, and clear guidance anytime. 24/7, simple self-service support when you need it.
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Every day, your team keeps homes powered and businesses running. The Meridian Enterprise supports that responsibility with dependable, intuitive technology built to strengthen performance at every level.
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Security is ongoing, and your testing should be too. With Meridian’s PenTesting solution, you can run multiple tests throughout the year, address what matters, and validate improvements in a flexible, cost-effective model that adapts as new threats emerge.
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