@MikeOffland profile picture
Mike Offland @MikeOffland
Joined February 2009
  • Tweets 454
  • Following 245
  • Followers 53
62 Photos and videos
Hello @marksandspencer please could you point me in the direction of some terms and conditions for cook with dine in offer?
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Hello @sainsburys is it company policy to place a few chairs directly right outside your store entrances so your customers can sit down and have a cigarette forcing other customers including small children to walk through the smoke or is your Keighley store just special?
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Do you not have an opinion then @sainsburys?
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Why send out renewal letters @DirectLine stating you customer hotline open 8-9 Monday to Friday 9-5 Saturday and 10-5 Sunday to be greeted with totally different hours when you call in the evening. How can I speak to someone when I am working 12 hour shifts for the next 3 days
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Massive shout out to driver and conductor @northernassist 2H29 0947 SKI-LDS for dealing with a trespass incident professionally and with a positive attitude keeping passengers informed at all times.
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Hello @northernassist and @alexhornbyrail just wondering why your Christmas market £2 fares apply to such a limited number of stations? If you can travel from Leeds to Skipton for £2 why can’t you travel from an intermediate station. Why are stations on the Bentham line excluded
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from the Lancaster offer or S&C stations from Skipton? Someone from the dales is far more likely to travel to Skipton for a Christmas market than someone from Leeds.
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Hello @PetsatHome could you let me know why you are discontinuing products in your stores?
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Shout out to Oleg @Halfords_uk in Keighley. Ordered new number plates and went to collect on Wednesday. No white ones in stock. He remembered I was coming back this morning and the parts still had not been delivered. Sent a colleague to get some from another store.
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Even offered to buy me coffee whilst I was waiting. Oleg deserves a bonus, perhaps whoever runs your stock management should give him one out of their pocket. Pretty poor to be able to order and pay without the stock being available.
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tracking number. I have tried to call your 03457 740 740 telephone number. Your press 1 for this, press 2 for that menu doesn’t recognise the numbers I push. It tells me if I want to arrange a redelivery to a post office I have to do this online. 2/3
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It’s like some sort of vicious krypton factor challenge that includes trying to decipher the post person’s handwriting. When you try to talk to a human there is a 30 minute wait. The parcel contains a piece of medical equipment. How do I get it delivered. 3/3
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So @RoyalMailHelp I have tried several times to arrange redelivery of a package as instructed by the two Something For You cards left. It appears the tracking number is a @parcelforce tracking number. I have tried repeatedly online but your website does not recognise the 1/3
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Arrive at a @premierinn hotel just after 7pm to be told no room for dinner until 8pm. Go down at 8pm - three other tables occupied (admittedly one quite large). Ten minutes to be seated, another ten for order to be taken from the very limited menu.
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Thirty minutes for the ‘Crispy’ Chicken Goujons (the drab rocket garnish was crispier). Another 10 minutes for flat fish and fries (not chips) costing £14. Whole process took nearly 90 minutes. It seems that @premierinn taking their catering back in house with limited menus
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and one member of staff in the dining room is not having the best impact. Fortunately I wasn’t paying…
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You need to get your facts straight @RoyalMailHelp I cannot collect the parcel I specifically had delivered to your delivery office in Settle because the opening hours on your app are wrong. It closes at 10 and not 12. I cannot now collect this until next Saturday because of this
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Any thoughts @RoyalMailHelp
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Hello @northernassist You have do not travel advice in place for Friday on certain routes. What ticket easements do you have in place?
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Is @BBCBreakfast censoring Big Ben now or has @wesstreeting popped the clock in his pocket #wheresben
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