Watch Moonstone Update for an overview of some of the stories covered in the past week’s Investment Indicators and Moonstone Monitor. •Latest FATF review puts South Africa under a harsher spotlight •MPs query whether tougher AML laws are solving the problem •Millions may get SARS refunds without submitting returns •Last call: FETC applications close on 12 June •SCOPA finds RAF failed experts, then tried to let their claims expire •NFO recovers R442.99m for consumers as complaints climb •DUI exclusions drive increase in motor claim disputes •NFO’s only non-life final ruling of 2025 turns on theft, not ‘missing items’ •Life Division complaints rise 18.8% as funeral disputes dominate •Banking complaints surge as fraudsters follow customers online •What six banking disputes reveal about how the ombud thinks •The 11-year health gap: what adds – or costs – years of life •ASISA insurers pay out 94% of death claims in 2025 Watch full video: youtu.be/xvgV5V4bOMA #AML #CFT #antimoneylaundering #CompaniesAct #counterterrorismfinancing #FATF #FIC #FICA #FinancialActionTaskForce #FinancialIntelligenceCentre #FinancialIntelligenceCentreAct #FinancialSectorRegulationAct #FSRA #GeneralLawsAmendmentBill #GeneralLawsAntiMoneyLaunderingandCombatingTerrorismFinancingAmendmentBill #MutualEvaluation #NationalAssembly #NationalTreasury #NPOAct #StandingCommitteeonFinance

Ratings up. Growth still missing. That’s the challenge economists say South Africa must confront next. Read more: moonstone.co.za/sas-ratings-… #FitchRatings #creditrating #sovereignrating #investmentgrade #fiscalconsolidation #fiscaldiscipline #publicfinances #governmentdebt #debttoGDP #primarysurplus #economicgrowth #structuralreforms #infrastructureinvestment #fixedinvestment #capitalformation #foreigndirectinvestment #investorconfidence #ratingsupgrade #Moodys #SPGlobalRatings #ETMAnalytics #GeorgeGlynos #BER #LisetteIJsseldeSchepper #stateownedenterprises #contingentliabilities #RoadAccidentFund #municipalfinance

A R38.8m deduction was disallowed. The next question: can a decade-old tax year still be revisited? Read more: moonstone.co.za/can-a-tax-de… #TaxCourt #SARS #TaxAdministrationAct #IncomeTax #taxdeductions #taxcompliance #taxpractitioners #taxlitigation #taxassessment #reducedassessment #prescription #understatementpenalty #UnicusTaxSpecialists

Nearly one in every two Life Division complaints involved funeral benefits. Here’s what policyholders were disputing. Read more: moonstone.co.za/life-divisio… #annualreport #claims #complaints #complaintstatistics #creditlifeinsurance #disabilityinsurance #funeralinsurance #healthinsurance #lifeinsurance #LifeInsuranceDivision #NationalFinancialOmbudScheme #NFO

Six banking disputes. One lesson: winning the legal argument doesn’t always mean winning at the ombud. Read more: moonstone.co.za/what-six-ban… #Banking #financialservices #BankingDivision #NFO #creditagreements #homeloans #vehiclefinance #bankingdisputes #NationalCreditAct #debt #fraudprevention #investmentscams #conductrisk #NationalFinancialOmbudScheme #CodeofBankingPractice

As more South Africans bank online, fraudsters are following them. Banking complaints rose 25% in 2025. Read more: moonstone.co.za/banking-comp… #bankingcomplaints #BankingDivision #NFO #NationalFinancialOmbudScheme #digitalbanking #bankingfraud #phishingscams #smishing #vishing #cybercrime #onlinefraud #accounttakeover #unauthorisedtransactions #financialcrime #consumerprotection #bankingsector #SouthAfricanbanks #StandardBank #Absa #Capitec #Nedbank #FNB #AfricanBank #TymeBank #DiscoveryBank #FICA

DUI-related claim disputes surged 67% last year, overtaking lack of due care as the leading motor-insurance complaint. Read more: moonstone.co.za/dui-exclusio… #2025annualreport #allrisks #claims #commercialinsurance #complaints #homeownersinsurance #householdcontentsinsurance #motorvehicleinsurance #NationalFinancialOmbudScheme #NFO #nonlifeinsurance #NonlifeInsuranceDivision #policyexclusion

Police corruption and unfinished money-laundering cases could weigh on South Africa’s next FATF assessment. Read more: moonstone.co.za/mps-query-wh… #AML #CFT #antimoneylaundering #CompaniesAct #counterterrorismfinancing #FATF #FIC #FICA #FinancialActionTaskForce #FinancialIntelligenceCentre #FinancialIntelligenceCentreAct #FinancialSectorRegulationAct #FSRA #GeneralLawsAmendmentBill #GeneralLawsAntiMoneyLaunderingandCombatingTerrorismFinancingAmendmentBill #MutualEvaluation #NationalAssembly #NationalTreasury #NPOAct #StandingCommitteeonFinance

Two MBSE FETC qualifications. One final intake. Applications close 12 June before these programmes are phased out. Read more: moonstone.co.za/last-call-fe… #MBSE #financialservices #FAIS #fitandproper #FETC #NQF4 #financialplanning #insurance #wealthmanagement #financialeducation #compliance #skillsdevelopment #financialadvisers #financialservicescareers #professionaldevelopment #MoonstoneBusinessSchoolofExcellence

1 million death claims. R44 billion paid. Thousands still declined. Here’s what went wrong. Read more: moonstone.co.za/asisa-insure… #ASISA #AssociationforSavingsandInvestmentSouthAfrica #creditlifepolicies #deathclaims #fullyunderwrittenlifepolicies #funeralcover #funeralpolicies #insuranceclaims #insurancepayouts #lifeinsurance #partiallyunderwrittenlifepolicies #policyholders #underwriting #universallifepolicies

The gap between a healthy life and a complex chronic disease pathway? Discovery says it can be 11.4 years. Read more: moonstone.co.za/the-11-year-… #HealthTrend26 #DiscoveryHealth #healthcare #medicalschemes #healthinsurance #preventivehealthcare #prevention #lifeexpectancy #longevity #healthyliving #wellness #chronicdisease #cardiovascularhealth #hearthealth #cancercare #cancerscreening #oncology #mentalhealth #integratedcare #healthcareinnovation #healthdata #medicalresearch #populationhealth #diseaseprevention #healthscreening

SARS auto-assessments begin 1 July. Millions may get refunds without filing, but checking the details remains essential. Read more: moonstone.co.za/millions-may… #SARS #TaxSeason2026 #taxfiling #autoassessment #taxrefund #personalincometax #incometax #taxreturn #ITR12 #taxpayers #provisionaltaxpayer #trusts #taxdeadlines #eFiling #SARSMobiApp #SARSOnlineQuerySystem #SOQS #taxcompliance #PAYE #SouthAfricanRevenueService

More AML laws. More reporting. The next FATF test is whether South Africa can prove results. Read more: moonstone.co.za/latest-fatf-… #AML #CFT #antimoneylaundering #CompaniesAct #counterterrorismfinancing #FATF #FIC #FICA #FinancialActionTaskForce #FinancialIntelligenceCentre #FinancialIntelligenceCentreAct #FinancialSectorRegulationAct #FSRA #GeneralLawsAmendmentBill #GeneralLawsAntiMoneyLaunderingandCombatingTerrorismFinancingAmendmentBill #MutualEvaluation #NationalAssembly #NationalTreasury #NPOAct #StandingCommitteeonFinance

Old Mutual Corporate says the real COFI test is cultural: funds must start with the member outcome and build governance around it. Read more: moonstone.co.za/cofi-will-te… #ConductofFinancialInstitutionsBill #employeebenefits #fundgovernance #memberexperience #memberoutcomes #OldMutualCorporate #retirementfunds #retirementfundtrustees #TreatingCustomersFairly #twopotretirementsystem #COFI #Trustees

Old Mutual’s customer count at OM Bank surged from 284 000 to 473 000 in just one quarter. Read more: moonstone.co.za/old-mutual-s… #financialservices #grosswrittenpremiums #lifeAPEsales #lifeinsurance #newbusinessvolumes #OldMutual #OldMutualCorporate #OldMutualInsure #OMBank #valueofnewbusinessmargin

Released on parole in 2007 after a fraud conviction, Andrew Futcher has now been sentenced to 15 years for running another investment scheme. Read more: moonstone.co.za/convicted-fr… #AndrewPaulFutcher #BanksAct #CommercialCrimesCourt #FAISAct #forgery #fraud #moneylaundering #NationalProsecutingAuthority #NPA #Ponzischeme #theft #uttering

Can an insurance theft claim succeed without direct evidence of theft? A recent NFO ruling suggests it can. Read more: moonstone.co.za/nfos-only-no… #finalruling #goodsintransit #householdcontents #insurance #insuredperil #NationalFinancialOmbudScheme #NFO #nonlifeinsurance #NonlifeInsuranceDivision #shortterminsurance #theft

Retirement fund administrators are seeing more preservation – but withdrawals remain stubbornly high under the two-pot system. Read more: moonstone.co.za/more-early-s… #Alexforbes #AlexforbesCorporateSolutions #OldMutualCorporate #preservation #resignation #retirementcomponent #retirementfunds #retirementsavings #Sanlam #SanlamUmbrellaSolutions #savingscomponent #twopotretirementsystem #vestedcomponent

Some medical experts allegedly lost homes, livelihoods, and practices while waiting to be paid for work performed on behalf of the RAF. Read more: moonstone.co.za/scopa-finds-… #RoadAccidentFund #RAF #SCOPA #MMBMadeEasy #medicalexperts #medicolegalexperts #RAFinquiry #governancefailures #procurementfailures #unpaidinvoices #prescriptiondefence #RAFclaims #roadaccidentclaims #medicolegalservices #StandingCommitteeonPublicAccounts

Medscheme disputes Bonitas’s explanation for post-transition disruptions, saying query volumes and operational risks were communicated in advance. Read more: moonstone.co.za/medscheme-re… #Bonitas #Medscheme #PHA #PrivateHealthAdministrators #MomentumHealth #MedicalSchemes #HealthcareAdministration #MedicalAid #Healthcare #CMS #CouncilForMedicalSchemes #ManagedCare #HealthcareProviders #MedicalSchemeMembers #HealthInsurance #HealthcareServices #Authorisations