Official Motorola Support - mobile devices! Mon-Sun during regional work hours & 24/7 on motorola.com/country-selecto… & forums.motorola.com.
Joined July 2011
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- Following 226
- Followers 100,438
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123 Photos and videos
9 Sep 2025
Big News! 🌍 We have launched One Language Communities (OLC) - a unified, AI-powered platform at lnv.gy/4m3iM6B where everyone can post & read in their preferred language. More inclusive, accessible, and global than ever! #CommunityUpdate #OLC
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29 May 2025
We’re sorry for the trouble you’ve had reaching support for home appliances. To ensure you receive the best possible assistance, I'll now transfer you who can provide more specialized support for your situation. -Mitch
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3 Jun 2025
That is not an experience we want you to have, and we sincerely apologize for any inconvenience caused. Please send us your Order ID or a copy of your invoice via DM so that we can assist you further. Awaiting your response. Regards-Amit
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25 Apr 2025
To ensure you receive the best possible assistance, I'll now transfer you to an agent in your region who can provide more specialized support for your situation. Thank you for your patience. 2/2 -Nate
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28 Apr 2025
Hi, thank you for contacting us! We apologize for any trouble this may have caused. Could you please send us your contact number, email address, and a copy of your device invoice through direct message? This will help us investigate the matter further. Best regards, Amit x.com/messages/compose?recip…
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17 Oct 2023
I understand, however, on our end, there's no way for us to contact you or call you. We don't have that option on our end. -Ythan
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20 Oct 2023
Hi there. I hope you're doing okay. As I said before, there's no way for us to call you on our end, yet we can still assist you with any concerns regarding your Motorola device if you want to. Please don't hesitate to contact us should you have other questions. -Ythan
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18 Jul 2021
@archanasama1 We wanted to follow up to see if you still need help with your system or if our suggestion worked. If you still need assistance, please contact us via a PM/DM.
Thanks,
Lenovo Support
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3 Feb 2021
Thanks for confirming! I have forwarded your query to our Tech Team and will be getting back to you as soon as I receive an update from them. In the meantime, we appreciate your patience in this matter. Thanks - Marta
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6 Feb 2021
We haven't heard from you in a couple of days and want to know if your issue has been resolved or if you still need assistance. -Karla
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18 Nov 2020
Thanks for reaching out, Tim! Let me have this checked with our dedicated team and get back to you with more details. -Rica
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19 Nov 2020
Thank you for patiently waiting, Tim. As per checking, sadly, your order has been canceled. You may contact our dedicated team at 1-866-282-7387 to know more details about this. Regarding the sale on the G Stylus, we don't have info on when it'll be available again. (1/2)
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7 Jul 2020
Hi, thank you for posting! Sorry for the inconvenience. Please allow sometime we will check and get back to you. We hope for your patience. Thanks- Sunitha
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7 Jul 2020
Hi, can you please confirm if you are facing this concern with particular application? So that we can check and assist you accordingly. Thanks- Sunitha
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19 Jun 2020
Hi, thanks for reaching out. Please allow some more time, we will check and get back to you. Thanks- Sunitha
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22 Jun 2020
Hi! I have escalated your case(ref ID:200622-002450) to the concerned team. You will hear from them soon. Thanks- Sunitha
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It’s coming—our boldest, loudest, fastest smartphone, ever. Experience the Motorola Flagship Launch E-vent, Wednesday, April 22nd, 11AM CDT. Join us at blog.motorola.com/2020/04/21…
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2 Apr 2020
Motorola announces warranty extension till May 31st 2020 on all Lenovo-Motorola smartphone devices and in-box accessories with warranties expiring during the lockdown period of March 15th – April 30th 2020. #HelloMoto #AllInThisTogether #StaySafe #BecauseMotoCares
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23 Mar 2020
Desinfecta tu tel: Usa toallas con 70% de alcohol isopropĂlico. Apágalo y evita el puerto de carga, los auriculares, micrĂłfonos y altavoces. No sumerjas ni rocĂes directamente con limpiadores y no uses lejĂa ni abrasivos. Info: motorola.com o tu CDC.
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23 Mar 2020
Disinfecting your phone? Use wipes w/ 70% isopropyl alcohol. Turn it off & avoid the charging port, headphone jack, mics & speakers. Don’t submerge or directly spray w/ cleaners & don’t use bleach or abrasives. Find more at motorola.com or authorities like the CDC.
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1 Feb 2020
@kika_av Hola, entiendo con gusto te ayudamos. ÂżPuedes seguirnos a nuestra cuenta @MotorolaSoporte para poder ayudarte mejor. -Kevin
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1 Feb 2020
@kika_av Hola, entiendo con gusto te ayudamos. ÂżPuedes seguirnos a nuestra cuenta @MotorolaSoporte para poder ayudarte mejor. -Kevin
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4 Nov 2019
Hi, Jimmy! Thanks for reaching out. Let me have this checked with our dedicated team and get back to you once I have more details. Please keep posted. -Rica
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4 Nov 2019
Hello, Jimmy! Can you share your full name, order number and email address that you used for ordering via DM? -Rica
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13 Jun 2019
Hi Safeya! In order to help you, could you confirm your location, please? Thanks - Sara
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13 Jun 2019
Hi Safeya! You have contacted the smartphone support. For support with your baby monitor in the UK, please contact our distributor Binatone on the following link: lnv.gy/2wSNmda Thanks - Sara
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8 Jan 2019
Hi Debbie! Thanks for getting back to us. We're sorry to hear if your issue is still not resolved. Thanks for letting us know. I'll go ahead and check further what we can do next. Please keep posted. We appreciate your patience. -Ruby
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8 Jan 2019
Hello again, Debbie! May we have the IMEI of your device? Please press *#06# to find your IMEI numbers, take a screen shot of it. Kindly send it thru DM. -Ruby
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3 Jan 2019
Hi! We are truly sorry to hear that you are having an issue with your baby monitor. In order to receive support for this product, I would advise you to contact Binatone Communications on enquiries@binatone-support.co.uk or on 0845 2180890. Regards, Abi
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7 Jan 2019
Hello Daniel , for baby monitors enquiry I would kindly recommend that you contact Binatone directly by calling : 08445579677, or visiting : lnv.gy/2RbvfLX Julie Moto Lenovo
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3 Jan 2019
Hi Juliana! I'm sorry to learn that you are having some difficulties with your Baby Monitor. You may contact the Baby Monitor Support Team for further assistance. 1/2 -Ruby
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3 Jan 2019
Here's how:
1. Please create a case here: lnv.gy/2BWZyeX
2. Kindly email support@motorolastore.com
3. You must have a case number before you can call 1-888-331-3383. 2/2 -Ruby
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20 Dec 2018
Thank you for providing additional information, Logan. I'll go ahead and check what happened. -Ruby
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20 Dec 2018
I escalated your concern to the highest support. Someone will be in touch. Please keep posted. -Ruby
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