We provide superior, ultra-reliable Internet, Voice, and TV at blazing fast speeds right to your home or business in #Niagara with our fibre optic network.
Joined November 2018
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We're extending our Residential Technical Support call centre hours to serve you better, starting this Sun., Aug. 14.
Mon.-Fri. from 7:00am-10:00pm
Sat.-Sun. from 9:00am-5:00pm
📞 1 (877) 331-6726
📧 support@nrbn.ca
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🐣 Happy Easter! Our office & customer service lines are closed for the long weekend.
Tech Support (Residential & Connect ) is open 9am–5pm Fri–Mon.
Regular hours resume Tuesday. 🌷
#EasterWeekend #CustomerSupport
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Merry Christmas and Happy New Year! Safe travels to everyone.
Our team is enjoying time with family, but residential and Connect Technical Support is available on December 25, 26 and January 1 from 9am-5pm. 🎁
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We are currently experiencing a service interruption affecting some customers in Cooks Mills and Beamsville. NRBN is assessing the situation and will provide updates via our Facebook and X. Please keep an eye on them for more information. There is currently no ETA for repair.
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Hi all, the issue was a quick fix on our end and should be resolved now in all areas. If you continue to experience difficulties, please contact our Technical Support team at 1-877-331-6726.
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🌐 On this day in 1969, the first Internet message was sent — and the world changed forever.
Today, we’re proud to power Niagara’s digital future with fibre-optic Internet, IPTV, and Hosted Voice built for reliability, security, and speed.
#InternetDay
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🌿 Another #SmallBusinessMonth highlight: our customer DeKorte’s Landscaping — a family-run company crafting premium outdoor living spaces for the Niagara Peninsula since 1984. Their goal: landscapes inspired by your lifestyle.
Find them at: dekorteslandscaping.com/
#ShopLocal
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🖨️ Meet Peninsula Press, a St. Catharines institution in fine-printing and lithography since 1894. From calendars and booklets to large-format signage, they’ve adapted over decades to deliver quality locally.
#SmallBusinessMonth #SupportLocal #NiagaraBusiness #StCatharinesON
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🔨 Next up for #SmallBusinessMonth: Our customer Skyway Kitchens & Granite in Niagara-on-the-Lake — specialists in designing, supplying and installing beautiful kitchens.
Find them at: skywaykitchens.com/
#SupportSmallBusiness #NiagaraON #NOTL
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🍃 Today as part of #SmallBusinessMonth we’re proud to highlight Vision Greens — a cutting-edge vertical farm based right here in Welland. They’re growing leafy greens 365 days a year, pesticide-free, with significantly reduced land and water usage.
#ShopLocal #NiagaraRegion
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The previous network issue in Wainfleet area is now resolved. If you continue to experience difficulties please call technical support at 1-877-331-6726.
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We are currently experiencing a service disruption in the Wainfleet area. Crew is on route to investigate the issue. No ETA yet. Please keep an eye on our socials for updates.
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The phone issues experienced earlier today are resolved. If you continue experiencing difficulties please contact our technical support team at 1-877-331-6726.
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The Niagara Region is experiencing a widespread telephony issue impacting calls over the Bell and Rogers voice networks impacting all providers, including NRBN. It's been escalated with Bell and we'll monitor the situation. No ETR. We'll issue an update when we have more info.
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Outage Update: Regarding our Niagara Falls area outage, estimated time to repair is late evening today to early morning tomorrow. If you continue to experience issues afterwards, please call our Technical Support team to troubleshoot at 1-877-331-6726.
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⚠️We are currently experiencing a service outage in Niagara Falls area. Our team is currently investigating the cause of the issue. No ETA. Please keep an eye on our social media for updates.
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We are currently experiencing an outage in the following areas: Niagara Falls, Chippawa.
Crew has been deployed already for repair. Estimated restoration time is early morning on May 17 (tomorrow).
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🎄 Happy Holidays from all of us at NRBN! ❄️ Our office & sales/customer service/billing lines will be closed Dec 25-26 & Jan 1, but tech support will be open 9-5 on those days. Regular hours the rest of the holidays. Wishing you a joyful season! 🎁✨ #HappyHolidays
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In honor of Remembrance Day, our office will be closed on today as we pause to remember and honour those who served. Residential technical support will be available from 9am-5pm. Lest we forget. 🌺
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We apologize for the temporary interruptions in our network. Service has now been restored and we will continue to monitor the network closely to maintain stability.
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We are currently experiencing a network outage. Our teams are actively investigating the cause of the issue. Currently there is no estimated restoration time. Please follow our social media for updates.
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