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Navy Federal Help @NavyFederalHelp

Do you have any product or service questions? We're here to assist! You may also call 1-888-842-6328 for 24/7 service. #ProudToServe

Joined March 2009
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We suggest you reach out to the Federal Reserve for further details at this time. ~ML
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There is a delay in the Federal Reserve transmitting some direct deposit files to some institutions. ~ML
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The Federal Reserve sets transmission times. We are working towards making funds available as soon as we get the info. ~ML
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What's happened? We want to help! ~AS
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Rather than multiple ATM withdrawals, you may req funds via Western Union by calling us at the number provided previously. ~MM
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You can submit docs via eMessage for a name change, and call us at 1-703-255-8837 for info on a withdrawal. ~RA
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Where are you located? I can pass your request on to our branch team! ~Rory
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We are currently updating and posting transactions and deposits. This temporarily takes our site down, it'll be back soon. ~ML
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If you don't please call us at 1-888-842-6328 and we'll take a look. 2/2 ~ML
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Our direct deposits post between midnight to 6:00 am et. The exact time varies, but you'll have it before 6:00 am et. 1/2 ~ML
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Our direct deposits post between midnight to 6:00 am et. The exact time varies, but you'll have it before 6:00 am et. ~ML
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Is the screen you're seeing a Consent to Use Electronic Communications? Please DM us for more info. ~RA
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Are you accessing your account on the Mobile App or via Online Banking? ~Rory
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You would need to check w/the company that issued the GAP in question to see if it's transferable. ~AS
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Yes, a 2015 vehicle would be considered a used vehicle for loan purposes. Pls call us at 1-888-842-6328 for more info. ~AS
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We're here for you! Please send us a DM with more info so we can help. ~RA
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We're here to help. Please send us a DM w/your contact number & best time to reach you. ~RA
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You're welcome! ~AM
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specific number on our contact us page: nfcu.me/2ppEMjI. Also by calling 703-255-8837 using a collect service. ~ML 2/2
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