Simple email-based ticketing solution. For a live chat solution, see @NeetoChat. @NeetoHQ product.
Joined July 2021
- Tweets 167
- Following 0
- Followers 26
- Likes 4
32 Photos and videos
Feb 25
Google Sheets integration is now available
You can now connect your workspace to a #GoogleSheet and keep tickets in sync continuously. Sync all tickets or only a filtered set, and choose to push all fields or just the ones you need.
neeto.com/neetodesk
#SupportTools #SaaS
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Feb 12
Ticket counts now visible on Views List
The Views list page now shows the number of tickets in each view, so you can instantly see where things are piling up and prioritize faster.
Try now: neeto.com/neetodesk
#CustomerSupport #Helpdesk #SaaS #ProductUpdate #SupportTeams
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Feb 6
NeetoDesk January Updates 🚀
Smarter API mailbox assignment, ticket counts on views, persistent columns, better attachment handling, smoother replies, and key stability fixes.
Small changes. Big impact for support teams.
neeto.com/neetodesk/blog/jan…
#Helpdesk #CustomerSupport
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Jan 27
We’ve launched a Public Customers API endpoint!
You can now create customers in NeetoDesk from external systems using our new API endpoint.
👉 apidocs.neetodesk.com/api-re…
#SupportTicket #TicketingSystem #CustomerCare #SaaS
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Jan 11
December 2025 updates for NeetoDesk are live 🚀
✨ Revamped mailbox setup
📎 File uploads in public forms
⚙️ Clearer automation visibility
🔁 Clonable views & better reports and more
Full update 👇
neeto.com/neetodesk/blog/dec…
#ProductUpdates #SaaS #CustomerSupport
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9 Dec 2025
NEW in #NeetoDesk
Web forms now support file uploads, and any uploaded file is automatically attached to the ticket created in NeetoDesk.
A smoother, more complete way to collect information from customers.
#ProductUpdate #NeetoDesk #SaaS #CustomerSupport
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12 Nov 2025
NeetoDesk’s October 2025 update is live 🚀
✨ Threaded replies in emails
🖱️ One-click ticket navigation
📊 Reports in Public API
📞 CallerDesk improvements
🔔 Smarter webhooks
⚙️ Faster bulk updates
Read the full update here: neetodesk.com/neetodesk/blog…
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12 Nov 2025
Try NeetoDesk today: neetodesk.com/neetodesk?utm_…
Got feedback or suggestions? We’d love to hear from you. We read every message 💬
#NeetoDesk #ProductUpdate #CustomerSupport #SaaS
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NeetoDesk retweeted
28 Oct 2025
✨ We’ve revamped the Reports UI in NeetoDesk!
Unlock insights faster with the redesigned Reports UI — cleaner, smarter, and made for effortless analysis.
#Reports #SaaS #CustomerSupport #HelpDesk
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13 Oct 2025
🚀September Updates at NeetoDesk
🔹Tag teammates in replies for smoother collaboration
🔹Persistent activity visibility & smarter webhooks
🔹Faster bulk updates & improved web forms
🔹Powerful public APIs ticket UX upgrades
neeto.com/neetodesk/blog/sep…
#CustomerSupport #Helpdesk
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28 Sep 2025
NEW in NeetoDesk! 🚀
Now, every new email reply shows the previous email in the thread right there. It’s the context your customer needs, instantly available. 📧✨
Send comment emails as threads: neetodeskhelp.neetokb.com/p/…
#NeetoDesk #CustomerSupport #HelpDesk #SaaS
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5 Sep 2025
NeetoDesk August ’25 Updates:
🔹Draft replies auto-save
🔹Cross-mailbox ticket creation
🔹Public API for ticket messages
🔹See who's viewing the same ticket
🔹Asynchronous bulk trashing
🔗 neeto.com/neetodesk/blog/aug…
#SaaS #Helpdesk #ProductUpdate
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3 Jul 2025
NeetoDesk M39 updates:
✅ Smarter spam handling
✅ Better Outlook & email stability
✅ Bulk import ticket migration fixes
✅ API & automation improvements
Read more: neeto.com/neetodesk/blog/mil…
#HelpDesk #CustomerSupport #SaaS #ProductUpdate
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19 Jun 2025
NeetoDesk Milestone M38 Updates
🚀 Highlights:
🔸Unified file upload UI
🔸Trimmed rich text with NeetoEditor
🔸Better ticket-customer navigation
🔸Email domain allow/block lists
🔸Stronger spam protection
🔗 neeto.com/neetodesk/blog/mil…
#SaaS #ProductUpdate #SupportTicket
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5 Jun 2025
NeetoDesk M37 Updates:
🔸DKIM-verified domain support for ticket emails
🔸Better attachment handling in bulk migrations
🔸Smarter customer search by email & name
🔸Bug fixes & more...
neeto.com/neetodesk/blog/mil…
#ProductUpdate #CustomerSupport #SaaS #Helpdesk
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9 Apr 2025
Take a look at the latest updates and improvements.
Milestone M33 (March 24 - April 06) is here! 🎯
neeto.com/neetodesk/blog/mil…
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28 Mar 2025
Take a look at the latest updates and improvements.
Milestone M30 (Feb 24 - March-09) is here!
neeto.com/neetodesk/blog/mil…
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21 Mar 2025
We've enhanced the tickets table by adding Customer and Tags columns. 📋
More visibility, better organization! ✅
#Updates #NeetoHQ #CustomerSupport #BuildInPublic
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20 Mar 2025
We've revamped Views! ✨
Now you can hide unused ones, reorder them, and customize your workflow like never before. 💪
#Updates #NeetoHQ #CustomerSupport #BuildInPublic
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19 Mar 2025
We've introduced a new ""Current user"" option for agents in automation rules and views. 🚀
This enhancement helps you expand the scope of your automation rules and views!
#Updates #NeetoHQ #CustomerSupport #BuildInPublic
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