Meeting with Chiltern Railways | Joy Morrissey joymorrissey.uk/news/meeting…
Joy - you are having a laugh. This week - like most has been a shambles. Do you ever actually try and use the rush hour service?? jo@joymorrissey @chilternrailway
@chilternrailway - Chiltern you are a shambles. Your staff are ill informed, your website is factually incorrect and not surprisingly you make refunds almost impossible. Please keep staff and customers informed and find a way to return money with the same ease as you take it.
Flying back from faro tomorrow, since leaving UK 2 weeks ago you have downgraded my exec club level this changes baggage allowance. Had I known this I would have packed a bag less. Please resolve now and save a big debate at check in! @alex_cruz@British_Airways#BA
Hello @holidayautos arrived at Faro airport this evening but no car! Dennis at call centre was helpful but looking forward to discussion on refund/compensation!
It’s been a jam packed day at #rpafuturemall and the final panel sees @LMRetail Neil Hockin joining the debate on CVAs, restructure and rescue in retailing