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Muchas gracias a Juan, especialista técnico de @netatmo@NetatmoSupport por haberme ayudado con la garantía de mi producto tan rápidamente. Sin duda un acierto haberos elegido
superb support from @netatmo@NetatmoSupport once again. I had the wall-bracket bent (probably my mistake when changing batteries) and was not able to find a replacement elsewhere. They helped right away.
A big thanks to Ali from @Netatmo and @NetatmoSupport ! The help and support is excellent. It really is reassuring to know that I'm using a company that supports its products and customers!
@NetatmoSupport
Just received my replacement part for my relay (free of charge) well done to all NetatmoSupport and thank you for your brilliant service.
Regards
Sean.
Great to have fantastic help and support from @netatmo and @NetatmoSupport for a faulty product. I could not be more happy with the support I received. Reassuring to know that I'm using a company that supports its products and customers!
Since I'm all about praising companies with excellent customer service: Introducing good ppl of @NetatmoSupport ! Contacted the with problem via Twitter and few DMs later everything is sorted and I'm smiling 😍. Thank you, thank you! Especially Alessio! #cx#customercare@netatmo
👍Un tweet pour féliciter le service client @NetatmoSupport qui apporte des solutions super rapides en cas de problème (remplacement d'un produit défectueux). Bravo!