"No human likes to do repetitive things."
Our CTO Ran Ezerzer talks through where AI actually belongs in customer support, and why augmenting your team beats replacing it every time.
Your employees have better things to than to answer the same question over and over again. IVA lets your staff stay engaged with meaningful tasks, helping you retain talent and improve your bottom line.
Nextiva is an ideal platform for business communication. With its cloud phone system and customer engagement tools, you can comfortably handle business calls and manage multiple communication channels. However, if you are looking for alternate options, ... squeezegrowth.com/best-nexti…
Are you going to Channel Partners? 👀
If recurring revenue expansion and AI-powered CX are part of your growth plan, this is the booth to be at, we'll be at The Venetian, April 14–16.
Register here and use code NEXTIVA for partner pricing 👉 lnkd.in/g-NXQanF
Thanks to @Nextiva for inviting our team to the XBertAI Event in Washington DC!
We enjoyed learning about XBert and are excited for what the future holds for Nextiva
If @Gartner_inc is right, leaders aren’t adding AI..
They’re redesigning around it❗Award-winning CX isn’t about turning AI on..it’s about building the system it runs on.
Nextiva hosted Cloud Tech Gurus Day last week - brought our consulting team together from across the country for deep training on their platform, XBert AI, and service delivery strategy.This is what good partnership looks like.
#ContactCenter#CXStrategy