Insights and trends about the future of work. Digital Transformation, DevOps, Service Management and @servicenow. Chasing unicorns and rainbows.
Joined July 2018
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- Followers 267
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36 Photos and videos
Pinned Tweet
8 Feb 2020
A letter from Bill McDermott. Digital workflow experiences can elevate the roles of our colleagues, partners and customers away from repetitive tasks and towards real business value
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Simon Morris π¦π retweeted
14 Apr 2021
A statement from ServiceNow on the right to vote.
#WeStandForDemocracy
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1 Mar 2021
What's the difference between Important and Urgent work?
Please join the conversation on Substack
zontally.substack.com/p/focuβ¦
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24 Feb 2021
I just wrote some notes of thinking from first principles... A more rational framework for making decisions and finding solutions
zontally.substack.com/p/firsβ¦
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15 Feb 2021
How can you decompose a business into its components in order to understand it better?
zontally.substack.com/p/busiβ¦
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4 Feb 2021
What's the difference between leading, directing and managing.
Just published to my weekly newsletter. Join the conversation.
zontally.substack.com/p/the-β¦
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8 Jan 2021
The three forms of business strategy. Sign up to my witterings :)
zontally.substack.com/p/formβ¦
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5 Jan 2021
New Year, new newsletter. Subscribe to my writings on technology, digital transformation and business strategy.
zontally.substack.com/
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19 Oct 2020
On the future on Electric Vertical takeoff and landing vehicles by one of the @servicenow chaps in the UK
βUrban Air Transportβ by Kevin Saunders link.medium.com/ZUQ7orCwIab
13 Aug 2020
I just bought the book about two sisters that both worked as WW2 codebreakers, and were so committed to the Official Secrets Act they didn't reveal that fact to each other for decades later.
lancashirelife.co.uk/people/β¦
13 Aug 2020
Good thought... The word is often misused. Work harder to evolve your assumption into a hypothesis.
13 Aug 2020
That thing you're calling a "hypothesis" is probably just an opinion or an assumption. That's fine, just call it what it is! With a hypothesis you have a proposed explanation for something with limited evidence, and explicitly DO NOT make assumptions about its truth.
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13 Jul 2020
Excellent 30 minute interview with Bill McDermott (@BillRMcDermott) on his @servicenow journey.
"Digital Transformation is the business opportunity of our lifetime"
forbes.com/sites/richkarlgaaβ¦
16 May 2020
Reading @BernardMarr thoughts on wearable tech. Tommy Hilfiger has sensors to track how often garments are worn.
Imagine a new business model that shares revenue with the consumer for "advertising" the product in certain fashionable locations at certain times
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Simon Morris π¦π retweeted
13 Feb 2020
I think a good βno codeβ system should capture the userβs intent: what was the business-level flow/ decision process? But I suspect most end up just using very low level building blocks that implement an algorithm for solving a problem, instead of clearly showing the problem.
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13 Feb 2020
Great thread about the flip side of Enterprise no-code platforms.
13 Feb 2020
In a no code era, everyone at a startup can βcommit codeβ which creates a new set of operational challenges & best practices.
* Code reviews no longer required
* Product changes hard to track
* AB testing often overlooked
No code tools are empowering, but hard to scale in 2020.
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11 Feb 2020
βCheat Sheets for AI, Neural Networks, Machine Learning, Deep Learning & Big Dataβ by Stefan Kojouharov link.medium.com/OiU6Qlz1Z3