Photos and videos
O2 Problems retweeted
12 Jan 2015
@O2 no, the escalation department are apparently calling my wife 'some time in the next 3 days'. Great service for a 10yr customer.
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O2 Problems retweeted
11 Jan 2015
20 minutes in queue to talk to someone about an upgrade. Not a great incentive to get me stay @O2.
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O2 Problems retweeted
10 Jan 2015
@O2 awful customer service and have been a customer over 15 years! Probably not for much longer.
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O2 Problems retweeted
9 Jan 2015
@O2 why are you sending me sales texts? I am not a customer. I don't want to call 2220 and get charged by my operator.
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O2 Problems retweeted
10 Jan 2015
@O2 had the worst chat with an agent through O2 chat,had no idea what he was on about,13 days without getting anywhere! Just refund my mobil
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O2 Problems retweeted
10 Jan 2015
@O2 how do I actually get you to stop texting me? This obviously isn't doing the job.
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10 Jan 2015
During which time there is no offer of a decent replacement phone or a reduction in charges for the inability to use O2 services.
10 Jan 2015
Did you know O2 require you to send your phone off for repair three times before they'll consider swapping it for a fault?
O2 Problems retweeted
9 Jan 2015
@SouthernRailUK your lousy service is matched only by the crap mobile signal provided by @O2 and @EE
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8 Jan 2015
How many times do the social media team have to tweet "I'm sorry to hear that :(" on an average day? #O2Problems
O2 Problems retweeted
8 Jan 2015
@O2 your 3G is so bad. I'm in London and I can't even get 1mbps! And where's 4G? Forgotten what that looks like
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