Stay connected with O&R on storm info, energy-efficiency & more. Do not report outages here. Page is not monitored 24/7. For emergencies, call 1-877-434-4100.
Joined January 2012
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Jun 12
Persistent heat and humidity can strain the grid as AC use drives up energy demand. Our crews are prepared to respond as quickly and safely as possible if outages occur. Customers can also help ease demand by making manageable adjustments. Learn more: spr.ly/6016B87Jaj
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Jun 11
Heat, humidity, and storms with high winds are expected today and into tomorrow. Our crews are mobilized and ready to respond to any service interruptions. If you lose power, report it right away and stay away from downed wires. More info here: spr.ly/6011B84fiD
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Jun 10
Reliable power helps keep the fun going at Breakpoint Bowl. As they expanded, we worked with their team to support the energy needed to keep the classics running strong. Learn more about how we're keeping the grid reliable: spr.ly/6018B8FXpj
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We’re mobilizing crews ahead of severe thunderstorms bringing strong winds to the region. Our teams are ready to respond to any service interruptions. Stay safe stay away from downed wires and report outages via our app, text, or 1-877-434-4100. spr.ly/6012B8vR7u
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If you rely on life-support equipment, please register with us so we can contact you in an emergency or outage. With higher summer energy demand, registering is especially important. Learn more: spr.ly/6015B8sbtL
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Preparation starts long before a storm arrives. Our teams recently took part in an emergency preparedness drill to practice their severe weather response. Drills like this help ensure we’re ready to respond safely and efficiently when customers need us most.
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May 29
Over the past 2 years, we’ve mobilized 30 times for severe weather, focused on protecting customers, assessing system conditions, and restoring issues safely and efficiently. As extreme weather increases, our crews are working around the clock to help keep power reliable.
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May 28
Outdoor fun starts with safety. Stay aware of electrical hazards and take the right precautions to help keep yourself and your family safe this summer. Learn more: spr.ly/6019B8Zo7H
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May 27
As temperatures climb, we’re preparing the grid for another high-demand season while helping customers find simple ways to stay comfortable and keep energy use in check. Learn more about our summer prep work, bill support programs, and energy-saving tips: spr.ly/6017B8XqGd
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May 14
We're making responsible recycling easier for our customers. They can bring in eligible appliances and receive a $50 rebate check for each unit (up to 4 per event). This a simple way to help build a more sustainable future. Learn more here: spr.ly/6019BBxoSD
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May 13
Electricity powers a lot in your home, but if you aren't careful, it can go from helpful to hazardous in a hurry. For more tips on how to stay safe, click here: spr.ly/6018BBaGI0
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Apr 29
Our Energy Assistance Program just got a glow up. Thanks to New York State, more New Yorkers now qualify for help with their energy bill. It only takes a few minutes to apply. Check if you meet the EEAP requirements here: spr.ly/6016BBPyNY
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Apr 22
This Earth Day, we’re celebrating the impact of native habitats. We've launched 40 habitat projects and spread 5,000,000 native plant seeds to support pollinators and wildlife across our service territory.
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Apr 20
This week is National Work Zone Awareness Week. Our crews work alongside live traffic every day to keep power flowing safely and reliably. Slow down, stay alert, and watch for workers on the road. It helps keep everyone safe.
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Mar 17
After yesterday’s heavy rains, our crews continue restoration work. We’ve made significant progress and are working to restore service to remaining customers as quickly and safely as possible. If you experience an outage, please report it. Learn more: spr.ly/6010B6rVYj
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Mar 16
We’re mobilizing our emergency response teams as scattered thunderstorms, heavy rain, and strong winds are expected this afternoon. If you see a downed wire, stay far away and report it immediately. Learn more: spr.ly/6014B6u5T0
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Mar 12
Scammers love to rush, confuse, and catch people off guard. But a quick pause and a healthy dose of skepticism can go a long way. When something feels off, trust that instinct and verify. Learn more about the latest scams making the rounds here: spr.ly/6013B6ytuZ
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It was a great two days advocating for LIHEAP on Capitol Hill. The planning and pace was nonstop but the mission was simple; speak up for the program helping our customers.
Check your eligibility for our Financial Assistance Programs here: spr.ly/6011B6DCJl
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Huge thank you to our crews. They’ve been working in icy, exhausting conditions over the past few weeks and haven’t let up. They’re assessing damage in real time and working around the clock. We see you, and we appreciate everything you do.
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Feb 23
Our emergency response workforce is mobilized and ready to respond swiftly and safely to any weather-related service issues or outages that can result from the ongoing snow storm. Stay safe. More info: spr.ly/6014hlR0C
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