Hello, this is my first time speaking about this publicly. I feel a little nervous, but I can no longer stay silent. Every time something like this happens, I choose not to say anything because I keep questioning whether speaking up would only invite negativity. I have always loved all the girls equally. Even though this account mostly talks about Carmen, whenever I do something for her, I always consider how it can positively contribute to the group as a whole, rather than benefiting only her. I love Hearts2Hearts wholeheartedly. However, this has happened far too many times, and it makes me wonder, how long are we expected to remain silent when the same issue continues to happen repeatedly? I sincerely hope @SMTOWNGLOBAL will treat Carmen fairly and equally. We are not speaking only about this particular situation, but about a pattern of incidents that has occurred time and time again. We are not asking for Carmen to be placed above anyone else; we are simply asking for fairness, equal styling, equal opportunities, and equal treatment. I hope it is understood just how deeply Carmen is loved. She deserves every good thing for the hard work and dedication she has shown over the years. What may seem insignificant to some may carry great weight for others. To me, and to many who care deeply for Carmen, this truly matters. I sincerely hope these concerns will be acknowledged and taken seriously.