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Ofcom @Ofcom

Official account for Ofcom, the UK’s independent communications regulator. TV, radio, telecoms, video-sharing, post & more. In Welsh: @OfcomCymraeg

Joined January 2009
  • Tweets 35,645
  • Following 552
  • Followers 67,803
4,028 Photos and videos
Ofcom
@Ofcom
Jun 10
Read the letter in full: ofcom.org.uk/online-safety/i…
Open letter addressing UK online service providers about civil unrest issues in Belfast.

ALT Open letter addressing UK online service providers about civil unrest issues in Belfast.

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Ofcom
@Ofcom
Jun 1
📮 We’ve opened an investigation into Royal Mail’s 2025/26 delivery performance after it failed to meet its targets. Find out more 🔗ofcom.org.uk/post/royal-mail…
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Ofcom
@Ofcom
May 21
New commitments to protect children online will mean: 🔷 Adults can't message children on Snap by default 🔷 Parents can switch off chat for under-16s on Roblox 🔷 Instagram to detect sexualised conversations between adults and teens More 🔗 ofcom.org.uk/online-safety/p…
Hands holding smartphones with a shield and lock icon, highlighting Snap, Meta, and Roblox's pledge to enhance anti-online grooming protections.

ALT Hands holding smartphones with a shield and lock icon, highlighting Snap, Meta, and Roblox's pledge to enhance anti-online grooming protections.

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Ofcom
@Ofcom
May 15
We have accepted X’s public commitments to bring in new protections to tackle illegal hate and terror content. Read the full list of changes and our statement here 🔗 ofcom.org.uk/online-safety/i…
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Ofcom
@Ofcom
May 13
🧵 This forum has reportedly been linked with over 130 UK deaths. Despite making changes to block UK users, it is still accessible here without a VPN. The fact that the provider is based outside the UK does not mean the forum is outside the scope of the Online Safety Act.
Online suicide forum fined £950,000 for not complying with Online Safety Act duties to protect people in the UK from illegal content.

ALT Online suicide forum fined £950,000 for not complying with Online Safety Act duties to protect people in the UK from illegal content.

Community note
As per Ofcom's own prior attestations - which are documented in Preston J. Byrne's article "Thoughts on the £1,000,000 SaSu Fine" (prestonbyrne.com/2026/05/12/tho…) - they did, in fact, need to use a VPN to bypass SaSu's geoblocking
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Ofcom
@Ofcom
May 13
The forum failed to comply with its duties to tackle content that intentionally encourages or assists suicide - which is a criminal offence. It has been cited in multiple coroners’ reports regarding the deaths of UK citizens. It now has two weeks to come into compliance.
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Ofcom
@Ofcom
May 13
We are preparing to apply for a court order to block the forum in the UK, if our concerns are not addressed. Given the risk of serious harm, we're using the full extent of our powers to protect people in the UK. Read our full statement: ofcom.org.uk/online-safety/i…

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Ofcom
@Ofcom
May 11
Latest telecoms & pay-TV complaints (Oct–Dec 2025): 🛜 We had the most broadband complaints about TalkTalk & Vodafone 📱 O2 had the most mobile complaints 📺 EE had the most pay-TV complaints See how your providers compare 👇 ofcom.org.uk/phones-and-broa…
Mobile complaints per 100,000 users show Three, EE, and Tesco Mobile tied with the fewest at 1 complaint each, while O2 had most at 7.

ALT Mobile complaints per 100,000 users show Three, EE, and Tesco Mobile tied with the fewest at 1 complaint each, while O2 had most at 7.

Broadband complaints per 100,000 users showing Plusnet and Virgin Media with the fewest at 5 each, and Vodafone with the most at 11.

ALT Broadband complaints per 100,000 users showing Plusnet and Virgin Media with the fewest at 5 each, and Vodafone with the most at 11.

Chart showing Utility Warehouse has the fewest landline complaints per 100,000 at 1, with BT, Plusnet, and TalkTalk tied at 5 complaints each.

ALT Chart showing Utility Warehouse has the fewest landline complaints per 100,000 at 1, with BT, Plusnet, and TalkTalk tied at 5 complaints each.

Table showing Pay-TV complaints per 100,000 customers with TalkTalk lowest at 2 and EE highest at 5, industry average is 3.

ALT Table showing Pay-TV complaints per 100,000 customers with TalkTalk lowest at 2 and EE highest at 5, industry average is 3.

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Ofcom
@Ofcom
Apr 29
On 7 May, elections take place in the UK. Here we explain rules on: ✅ Due impartiality ⚡ Fast-tracking election-related complaints 🎙️ Politicians presenting programmes 🗣️ Party political broadcasts 📌 Our role as a post-broadcast regulator 🔗ofcom.org.uk/tv-radio-and-on…
How do broadcasting rules apply during election periods?

ALT How do broadcasting rules apply during election periods?

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Ofcom
@Ofcom
Apr 21
Tackling child sexual abuse material (CSAM) and grooming online. We're investigating Telegram after evidence suggests CSAM being shared on the platform. We’re also investigating two teen chat sites over concerns predators are using them to groom children.
Investigations launched into Telegram and teen chat sites under the Online Safety Act

ALT Investigations launched into Telegram and teen chat sites under the Online Safety Act

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Ofcom
@Ofcom
Apr 21
Read about our investigations here: ofcom.org.uk/online-safety/i…

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Ofcom
@Ofcom
Apr 2
Our research on how UK adults use media finds: 📱 They're more passive on social media, with 49% actively posting 🤖 AI adoption accelerates, including for companionship and creativity 📰 Trust in news sources is fragmented Read more: ofcom.org.uk/media-use-and-a…
Research: UK adults' media and online lives

ALT Research: UK adults' media and online lives

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Ofcom
@Ofcom
Mar 19
We've fined 4chan £450,000 for not having age checks in place to prevent children seeing porn on its site. The Online Safety Act is concerned with protecting people in the UK. It doesn't require platforms to restrict what people in other countries see. 🔗ofcom.org.uk/online-safety/i…
4chan fined £450,000 for not protecting UK children from online pornography

ALT 4chan fined £450,000 for not protecting UK children from online pornography

Community note
Ofcom has sent multiple fines to 4chan, but 4chan has not paid any of them. Their lawyer claims they only operate in the US and their conduct is expressly protected by the First Amendment. In addition, most of the nearly £3m in fines which Ofcom has sent have not been paid. bbc.co.uk/news/articles/…
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Ofcom
@Ofcom
Mar 17
📢 Our rules to fuel the full-fibre rollout and support UK productivity. 🛜 Nearly 8 in 10 homes have access to full-fibre broadband 📈 That's up from less the 1 in 4 in 2021 👍 Upgrades bolster UK productivity, as AI transforms businesses More 🔗 ofcom.org.uk/phones-and-broa…
Millions in the UK to receive faster, improved internet connections boosting economic growth nationwide.

ALT Millions in the UK to receive faster, improved internet connections boosting economic growth nationwide.

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Ofcom
@Ofcom
Mar 12
We've set out four clear demands for sites and apps most popular with children, to: 🚫 Enforce their minimum age rules 🛡️ Put in place grooming protections ⚙️ Make their algorithms safer 🧪 Stop testing new products and features on children 🔗 ofcom.org.uk/online-safety/p…
A hand holding a smartphone with text: Facebook, Instagram, Roblox, Snapchat, TikTok, and YouTube must make changes to protect children online.

ALT A hand holding a smartphone with text: Facebook, Instagram, Roblox, Snapchat, TikTok, and YouTube must make changes to protect children online.

Community note
Parental Controls has existed for decades in almost all operating systems, are one of the first steps during setup, and third party tools exist to expand their capabilities. It takes less than 10 mins to setup. The bills do the opposite for digital ID’s instead. x.com/i/status/20294… en.wikipedia.org/wiki/Parental_… support.apple.com/en-us/105121 support.apple.com/guide/mac-help… microsoft.com/en-us/microsof… help.ubuntu.com/stable/ubuntu-… xbox.com/en-US/apps/fam… playstation.com/en-us/ps-famil…
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Ofcom
@Ofcom
Mar 5
Our data reveals what’s happening in the UK’s telecoms markets: 📈 SIM-only mobile plans are gaining in popularity 📶 28% of broadband customers are out of contract 📱 55% of pay-monthly mobile customers use 20% or less of their monthly data allowance ofcom.org.uk/phones-and-broa…
Latest telecoms research reveals how millions can save on their bills

ALT Latest telecoms research reveals how millions can save on their bills

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Ofcom
@Ofcom
Feb 3
🧵 We're progressing our investigation into X as a matter of urgency, using our powers to gather and analyse evidence to determine whether it has broken the law. ➡️ Read our update in full: ofcom.org.uk/online-safety/i…
Update on investigation into X

ALT Update on investigation into X

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Ofcom
@Ofcom
Feb 3
We've set out the next steps in our investigation – and the limitations of the Online Safety Act in relation to AI chatbots. It's important to note that enforcement investigations like this take time. We'll provide updates during this process. ⬇️
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Ofcom
@Ofcom
Jan 15
This is a welcome development. However, our formal investigation remains ongoing. We are working round the clock to progress this and get answers into what went wrong and what’s being done to fix it.
Reuters
@Reuters
Jan 15
Elon Musk's artificial intelligence company xAI said it imposed restrictions on all users of its Grok AI chatbot that limit image editing after the service produced sexualized images that sparked concerns among global regulators reut.rs/4aZJiMv
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