Helping 800 of the most-loved restaurant brands grow sales, do more with less, and make every guest feel like a regular | Hospitality at Scale®
Joined October 2007
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- Followers 6,922
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1,215 Photos and videos
Since our IPO, Olo has evolved from a point solution to an end-to-end #restauranttech platform. See how our 3 solution suites work together & separately to help restaurants accelerate their digital transformation & enhance the guest experience: olo.com/what-is-olo
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Three numbers drive restaurant growth: acquisition, frequency, and average check size. Operators from CKE Restaurants, honeygrow, and Original ChopShop share what's working (and what isn't) when it comes to moving the metrics that matter most. Register: webinars.olo.com/q2orderwebi…
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On June 17, operators from Cold Stone, DiBella's Subs, and Thompson Hospitality are pulling back the curtain on what it actually takes to build a loyalty program that drives repeat visits, increases lifetime value, and works across every channel. Register: webinars.olo.com/building-lo…
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Friendly fraud is a terrible name for something that costs restaurants a lot of money. Olo's Kristen Jackson breaks down how operators can fight back: olo.com/blog/chargebacks-are…
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Introducing Chit Chats, our short video series where restaurant leaders pull chits with questions from a ticket printer and well, chat 💬
In our inaugural episode, Steve Smyth and Kim Van Heuvelen dive into their careers, tech, and more. Watch: youtube.com/watch?v=NaQ4q25m…
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The World Cup kicks off next week with a chance for restaurants to score more loyal guests, catering orders, and repeat visits ⚽ Katie Hards, Olo SVP of CX, shares how brands can take full advantage of new launches during high-revenue moments: olo.com/blog/why-restaurants…
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Olo retweeted
Jun 1
Olo turns 21 today.
On 9.21.2006, @GMA and a young reporter named @DavidMuir, now anchor of @ABCWorldNews, broke the story by delivering text-ordered coffees to the anchor desk of @DianeSawyer and @RobinRoberts.
Six million viewers for six-person @Olo.
What a ride! 🚀
ALT David Muir, then of Good Morning America, interview Olo Founder & CEO Noah Glass on September 21, 2006
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Every day there’s a fresh AI announcement, but how do you discern between a breakthrough and a shiny object? Olo COO Jo Lambert shares our position on AI, how we’ve been using it for years, and what you can expect from us next. olo.com/blog/what-restaurant…
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Most brands lose members when they switch loyalty platforms, but Nekter Juice Bar's grew.
"We actually grew loyalty membership, in some locations up to 70%—and we know that's because Olo made the switch so seamless for our guests."
Full story: olo.com/case-studies/nekter?…
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SMS and email both have a place in your marketing mix. And yet, when one restaurant brand switched from SMS to email for guest surveys, completion rates took a hit.
Ray Gallagher makes the case for SMS's role in your guest engagement strategy. olo.com/blog/4-ways-restaura…
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Growing from 15 locations to 50 takes more than hustle—it takes the right tech stack.
Joyce Lin breaks down the 4 signs your brand is outgrowing its digital infrastructure and what a best-in-class stack actually looks like at scale. olo.com/blog/what-growing-re…
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bb.q Chicken doubled its first-year loyalty goal—200,000 members in under 10 months—while lifting check averages by 18%. See how the Korean fried chicken brand replaced costly print marketing with a digital program built on Olo Loyalty: olo.com/case-studies/bbq-chi…
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Loyalty members at Kahala Brands have 5–6x higher lifetime value than non-members 🏆
Courtney Maxedon, VP of Marketing, wrote about how online ordering, loyalty, and SMS work together to deepen the guest relationship with every interaction. olo.com/blog/how-online-orde…
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Kris Linney, SVP & GM of the Olo Network, joins Ben Alkire on #DeliveringMore to talk about how the Olo App will connect brands with more guests—on their terms, not an algorithm's. Listen to the full episode: open.spotify.com/episode/4m8…
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Millions of guests navigate food allergies every time they order. A California bill is raising the bar—and the brands that go beyond compliance will come out ahead.
Olo and EveryBite break down how to get there: us06web.zoom.us/webinar/regi…
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Thompson Restaurants had a bold vision: one unified brand across 15 concepts. With Olo Engage and Olo Loyalty, they made it a reality—and digital revenue per location grew 90% QoQ. Read the full story: olo.com/case-studies/thompso…
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