Why Dealerships Still Lose Customers
In this episode, the conversation explores why dealerships still struggle with customer retention even when the solutions seem obvious.
Watch Now ๐
buff.ly/kmeCVHp#podcast#automotive#fixedoperations
Donโt Wait Until 40K Miles to Talk Tires ๐
Bill Springer explains why tire conversations should begin on day oneโnot when customers suddenly need replacements.
Watch the full episode: buff.ly/sdonzbO#podcast#automotive#fixedoperations
Costco Tires Arenโt Actually Cheaper ๐
Bill Springer shares a hilarious but powerful story about customer perception, tire sales, and why convenience shopping often costs more than people realize.
Watch the full episode: buff.ly/sdonzbO#podcast#automotive
The Hidden Profit in Tire Service
This conversation explores why tires have become one of the biggest customer retention opportunities for dealerships.
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buff.ly/ciI86WW#podcast#automotive#fixedoperations
Service marketing and revenue shouldnโt live in separate conversations.
When content, data, and performance tracking align, growth becomes measurable โ not assumed.
Thatโs where real fixed ops strategy begins.
#FixedOps#DealershipMarketingbuff.ly/Wes1Uyf
You gotta love it when things come together.
Awesome product. Awesome people. Awesome customers!
That's why 100s of dealers trust FixedOPS Marketing
for their service marketing solutions.
buff.ly/XYAcpr6#fixedops#marketing#solutions
Mobile Service Is the Future ๐ฑ
Bill Springer shares why customer expectations have completely changedโand why mobile service is becoming one of the biggest opportunities in fixed ops.
Watch the full episode: buff.ly/sdonzbO#podcast#automotive#fixedoperations
Throwback! ๐
Jacqueline Jasionowski explains how service videos are changing the automotive industry by creating transparency, building trust, and showing customers exactly what their vehicle needs.
Watch the full episode: buff.ly/KsbHwwU#podcast#automotive
Your First Service Visit Matters ๐
Bill Springer explains why dealerships lose customers before the relationship even begins.
Watch the full episode: buff.ly/sdonzbO
Solve your unique problems in the shop.
Like spreading out traffic, reducing bottlenecks, and decrease declined services.
Customer upsell tools that you can use. ๐
buff.ly/ckNntg7#fixedops#marketing
๐จ NOW on WTF?! Podcast ๐จ
Join Bill Springer for a deep dive into the evolving world of dealership customer retention, fixed operations, and long-term service loyalty.
Watch Now ๐
buff.ly/sdonzbO#podcast#automotive#fixedoperations
The Leadership Principle That Scales Great Companies
In this conversation, the team explains why leadership, employee development, and creating a people-first culture are the foundation for long-term success.
Watch Now ๐
buff.ly/JXHt5bY#podcast#automotive
๐จ MONDAY on WTF?! Podcast ๐จ
Join Bill Springer for a deep dive into the EVOLVING world of dealership customer retention, fixed operations, and long-term service loyalty.
Don't miss the show. ๐
buff.ly/sdonzbO
-------------------------------
#podcast#automotive
โ ๏ธ Donโt Overpromise
Nick explains why overpromising and underdelivering in the service drive damages customer trust and retention.
Watch the full episode: buff.ly/FvLj5CZ#podcast#automotive#fixedoperations
The Hiring Strategy Most Dealerships Ignore
In this conversation, the team explains why some of the best hires come from healthcare, teaching, and customer-focused industries.
Watch Now ๐
buff.ly/FsBJA2D#podcast#automotive#fixedoperations
When times seem hard. It's dark and wet and cold...๐ง๏ธ
Remember that FixedOPS Marketing has built solutions just for fixed operations. We do the heavy lifting to grow your revenue and increase your ELR and lines per RO, so you don't have to.
buff.ly/0WDUXZz#fixedops
โ๏ธ Great Processes Create Great Experiences
Nick shares how strong systems and accountability help create a consistent customer experience every time.
Watch the full episode: buff.ly/FvLj5CZ#podcast#automotive#fixedoperations
Throwback! ๐
Glenn Lundy believes that "learning AI" is just a band-aid solution. More changes are coming. Creating a mindset that EMBRACES change is much more important than just learning AI.
Watch the full episode: buff.ly/sVotpSe#podcast#automotive
Know every person who lands on your service website.
Even if they didn't complete the scheduler.
Customer upsell tools that you can use. ๐
buff.ly/ckNntg7#fixedops#marketing