Progress Lifeline is one of the North West's leading telecare providers with over 65,000 service users and a 24/7 alarm response centre. 03333 204 999
Joined January 2013
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Pinned Tweet
26 Oct 2019
What is Progress Lifeline? Find out here π youtube.com/watch?v=TOq0daAGβ¦
progresslifeline.org.uk
03333 204 999
lifeline@progressgroup.org.uk
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19 Jul 2024
Thank you for your patience whilst we worked to resolve issues with our Customer Contact Centre due to a global IT outage.
All issues have been resolved and our Customer Contact Centre is running as normal.
Our emergency call handling is also operating as normal.
ALT Image of a call handler
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19 Jul 2024
If you have an installation booked for today, we will aim to attend as planned. However, there might be some appointments we are not able to complete. If this is the case, we will be in touch next week to rebook the appointment with you.
We are very sorry for any inconvenience.
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19 Jul 2024
IMPORTANT THREAD - 1 of 3 You may have seen reports in the media of a global IT outage affecting IT systems.
Please be assured that our emergency call handling of alarm activations and emergency response service is operating as normal.
ALT Image of a call handler
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19 Jul 2024
2 of 3 However, you may be unable to contact our Customer Services Team as our phone lines and webchat are currently not available.
If you need to contact us, please call back later or send us a message on our website: loom.ly/P_mFI_U
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19 Jul 2024
If you have an installation booked for today, we will aim to attend as planned. However, there might be some appointments we are not able to complete. If this is the case, we will be in touch next week to rebook the appointment with you.
We are very sorry for any inconvenience.
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4 Jul 2024
The Energy Price Cap, which controls what most households pay for energy, fell by 7% on average on 1 July 2024.
Find out how to work out how much you will be paying on your energy bills here: loom.ly/lGhqZIs
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14 Jun 2024
Men's Health Week aims to encourage men and boys to look after themselves by making positive, healthy living decisions.
Read here for more information and resources to lead a healthier life: loom.ly/WiPGn8s
ALT Image of a doctor wearing a stethoscope holding a card saying men's health
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10 Jun 2024
Loneliness is a common feeling - and ironically you are not alone.
By taking proactive steps and reaching out for help when needed, you can overcome loneliness and build meaningful connections with others.
Click here to find out where to get support: loom.ly/xm2dnIg
ALT Image of an elderly woman looking out of the window. She is lonely
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15 May 2024
Are you worried that you or a loved one may have dementia?
Alzheimer's Society has put together this symptom checklist. Answer these simple questions and get support today.
loom.ly/ySNKo9w
#DementiaActionWeek
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13 May 2024
There are lots of things we can try to do to take care of our wellbeing.
For some tips and advice, visit Mind's website: loom.ly/aIEuDQQ
#MentalHealthAwarenessWeek
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12 Apr 2024
Stress is something everyone feels at times, especially when dealing with change or life challenges, such as money worries, work issues or relationship problems.
Find out how to deal with stress here: loom.ly/JMt1AE8
#StressAwarenessMonth
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22 Mar 2024
Weβre proud to be supporting #DebtAwarenessWeek 2024!
This year, the focus is on breaking down the barriers to debt advice and encouraging those who are struggling to reach out.
@StepChange Debt Charity provide free online advice.
For more advice, visit loom.ly/60g7IBI
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13 Mar 2024
Quitting smoking is not easy, but stopping is better for your health - and your pocket!
The NHS offers free stop smoking services to anyone who wants to quit: loom.ly/N80FjuI
#NoSmokingDay
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13 Mar 2024
Smoking also increases the risk of fires.
If you do smoke:
Please maker sure cigarettes are properly extinguished, especially before going to bed.
Make sure you have working smoke alarms and they are tested regularly
Never smoke in bed
Use an ashtray rather than a bin
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11 Mar 2024
Ramadan Mubarak!
Ramadan Kareem to all our Muslim followers and friends during this holy month of Ramadan.
ALT Ramadan Kareen. Image of a lantern and stars hanging from a moon crescent on a blue background.
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5 Mar 2024
People who are experiencing or have experienced domestic violence and abuse can access benefit support from the Department for Work and Pensions (DWP).
Click here to read more:
loom.ly/w8zGOzQ
ALT Image of two women talking, showing support.
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Progress Lifeline retweeted
30 Nov 2023
Today is @NEA_UKCharity #FuelPovertyAwarenessDay.
If you are looking for support with your #EnergyBills, weβre here to help. Take Charge is a free impartial service offering energy and money advice you can trust. Find out more takechargetoday.co.uk
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Progress Lifeline retweeted
25 Nov 2023
Highly recommended #lifeline as a #serviceuser for over six years can't recommend it enough! Truly life changing experience the #reassurance @PLifeline truly appreciate their amazing service ππ #reassurance #lifeline 24 hour cover #excellence ππβ€οΈ
25 Nov 2023
π¨ 20% off all online orders this weekend with code BLKFRI20 π¨
Shop now: loom.ly/nnFCgO8
#BlackFriday
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27 Nov 2023
π¨ LAST CHANCE TO CLAIM 20% OFF!
Use code BLKFRI20 to claim 20% off your online order - loom.ly/nnFCgO8
Ends midnight, Monday 27th November 2023
#BlackFriday
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26 Nov 2023
π¨ Don't Miss Out! π¨
20% off all online orders with code BLKFRI20 - loom.ly/nnFCgO8
Offer valid Friday 24th November - Monday 27th November 2023
#BlackFriday
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