E-commerce Customer Support Specialist | Helping E-commerce Brands and Online Stores Reduce Complaints & Build Customer Loyalty Through Empathy-Driven Support
"After years of working behind the scenes making sure e-commerce customers get their orders, get their answers, and feel genuinely taken care of, I'm stepping into this space to share everything I know.
I'm Funmilayo, Customer Support Specialist with 5 years in e-commerce.
Galatians 5:16 TPT
Let me emphasize this: As you yield to the dynamic life and power of the Holy Spirit, you will abandon the cravings of your self-life.
Galatians 5:16 KJV
This I say then, Walk in the Spirit, and ye shall not fulfil the lust of the flesh.
Becoming 1% better per day is 37 times better per year.
Saving ₦2,000 per day is ₦730,000 per year.
Posting one piece of content daily is 365 chances to go viral per year.
Reading 20 pages per day is 30 books per year.
Practicing your craft 30 minutes daily is 182 hours of mastery per year.
Small habits are underestimated.
WHAT IS PURPOSE?
Purpose is that one thing for which you were created and at which you must succeed otherwise nothing else you succeed at will count.
- Emmanuel Iren, 2013
Nobody tells you that building something of your own will test every version of you. Your patience. Your faith. Your consistency. But every test is also a testimony in the making.
What are you building through right now?
Pray a lot
Pray for everything
Pray about the little things
Pray about the big ones too
Pray on what seems silly and ridiculous
Pray obviously about the serious ones too
Pray about your suspicions
Pray on the ones you’re certain about
Just pray.
Here's what nobody tells you about consistency: it feels like nothing in the moment. Like you're pouring into a void. But keep going, because one random day, you'll look in the mirror and realize the person staring back has been quietly transforming all along.
Day 8 of my Shopify learning journey and I'm closing out the cart abandonment series with the final reason.
It's been such a rich week of learning and I saved one of the most important ones for last 👇
Every single reason behind cart abandonment traces back to one thing: TRUST
Poor mobile experience, limited payment options, strict return policies: they all make the customer feel unsafe. And every solution is simply a way of building that trust back.