1/2: Hi there, thanks for reaching out. The amount of time it takes for pet grooming may vary based on groomer's availability, among many other factors. We're sorry that you are unsatisfied with the wait times for your service today.
2/2: If you'd like our field leadership team to contact you directly with more details, please DM us your full name, email, phone number, and store location visited.
Hello. If you received the email regarding the changes to the Treats Rewards program, please know that we are required to notify past members of these changes. If you've opted out of marketing communications previously, you will not receive any promotional emails.
Hi there! We'd like to assist you with a refund/exchange of the product. If you're interested, please send us a DM with your full name, email, phone number, and the store the item was purchased from.
Additionally, we recommend contacting Hills directly at 1 (800) 445-5777 or hillsretailorder.com/contactโฆ, so they can look into the product concerns further.
We love your #MVPet card! Our team would like to send you some Treats points for being one of PetSmartโs MVPs! Can you please send us a DM with your full name, email, and phone number associated with your Treats account? ๐พ