Following feedback from military families, we’ve updated the Defence Homes Colour Palette to include light pink shades, giving families even more freedom to personalise their homes. Read more: defencehomes.mod.gov.uk/2026… #PatchHacks #MilitaryHousing

📣 Just one week to go! Our next Virtual Outreach Day is happening next Wednesday, 8th April 💻👋 If you're living in Service Family Accommodation and need help with allocations, repairs, or housing queries, this is your chance to speak directly with our team via Microsoft Teams - for tailored support, wherever you are. 🔗 Reserve your spot now: lnkd.in/emEuWFeY This session is part of our ongoing commitment to making housing support accessible, flexible, and responsive to your needs. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT Whether online or face-to-face, we’re here to help. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

We’ve seen recent reports across social media of scam callers impersonating Pinnacle and other @mod_dio contractors. These callers are asking for personal details such as your address, property type or home‑ownership status - and some become aggressive when challenged. Given the potential risk, we’re issuing a reminder to all families to stay alert and always verify a caller’s identity. If you receive an unexpected call claiming to be from Pinnacle or a DIO contractor: ✅ Do not share personal information ✅ Ask for the caller’s name and team ✅ Check for appointment confirmations or official contact numbers ✅ Genuine staff will always carry ID badges when attending your property These reports have been shared with the relevant teams, including the Royal Military Police, and awareness is being raised across partner organisations. Please feel free to share this message within your local community to help keep everyone informed and safe. #ServiceFamilies #MilitaryHomes #ScamAwareness #CommunitySupport

A quick reminder: please make sure ovens, hobs and extractor fans are cleaned regularly and thoroughly. Across several regions @mod_dio's maintenance contractors have seen incidents where a build‑up of grease and debris has led to kitchen fires. These are preventable, and a few simple habits can make a big difference to keeping your home - and your family - safe. 🔥 Keep your kitchen safe by: • Wiping down hobs after each use • Cleaning ovens and trays regularly to remove grease • Washing or replacing extractor fan filters as needed • Keeping the area around the cooker clear of clutter • Reporting any faults or concerns straight away by calling 0800 031 8628 These small steps help reduce fire risks and keep homes safe for everyone. #HomeCare #MilitaryHomes #KitchenSafety #MilitaryFamilies

📣 Just one week to go! Our next Virtual Outreach Day is happening next Wednesday, 11th March 💻👋 If you're living in Service Family Accommodation and need help with allocations, repairs, or housing queries, this is your chance to speak directly with our team via Microsoft Teams - for tailored support, wherever you are. 🔗 Reserve your spot now: lnkd.in/emEuWFeY This session is part of our ongoing commitment to making housing support accessible, flexible, and responsive to your needs. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT Whether online or face-to-face, we’re here to help. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

📣 Just one week to go! Our next Virtual Outreach Day is happening next Wednesday, 11th February 💻👋 If you're living in Service Family Accommodation and need help with allocations, repairs, or housing queries, this is your chance to speak directly with our team via Microsoft Teams - for tailored support, wherever you are. 🔗 Reserve your spot now: lnkd.in/emEuWFeY This session is part of our ongoing commitment to making housing support accessible, flexible, and responsive to your needs. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT Whether online or face-to-face, we’re here to help. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

📢 Our next virtual outreach day will take place on Wednesday 11th February 💻👋 These events provide the opportunity for Service Family Accommodation residents to connect with us online via Microsoft Teams for personalised support and guidance. Whether you need help with allocations, a tricky repair, or have questions about your housing, our team is here to help. ✅ Sign up for the virtual session here: lnkd.in/emEuWFeY This is part of our wider commitment to making support accessible in ways that work for you. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT We’re here to help - virtually or face-to-face. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

A quick reminder for all households: don’t pour fat, oil or grease down the sink. When these cool, they harden inside pipes and can cause serious blockages - both in your home and across the wider drainage system. Preventing this is simple: 🧊 Let fat cool and solidify 🗑️ Pour it into a sealed, non‑recyclable container and put it in the bin 🍽️ Scrape plates and wipe pans before washing These small steps help keep sinks, drains and sewers running smoothly for everyone. #HomeCare #MilitaryHomes #DrainCare #MilitaryFamilies

With very cold weather on the way again, it’s a good time to revisit this quick reminder. If your boiler stops working during freezing conditions, a frozen condensate pipe is often the cause - and in many cases, it’s something you can safely defrost yourself. You can follow this simple step‑by‑step video guide: lnkd.in/d-uJw76u It shows you how to thaw the pipe and get your heating running again. Still having issues? Call us on 0800 031 8628 and we’ll help get things sorted. #WinterTips #WinterReady #MilitaryFamilies #MilitaryHomes #HomeCare

📣 Just one week to go! Our next Virtual Outreach Day is happening next Wednesday, 14th January 💻👋 If you're living in Service Family Accommodation and need help with allocations, repairs, or housing queries, this is your chance to speak directly with our team via Microsoft Teams - for tailored support, wherever you are. 🔗 Reserve your spot now: lnkd.in/emEuWFeY This session is part of our ongoing commitment to making housing support accessible, flexible, and responsive to your needs. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT Whether online or face-to-face, we’re here to help. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

❄️ Cold weather update: How to stay safe and prepared ❄️ With the current cold spell, now is a good time to revisit the winter advice and guidance already available on our website. These resources are designed to help you keep your home warm, stay safe, and resolve common issues during colder weather. 👉 Winter tips: tinyurl.com/3mzvaxfn 👉 Winter how‑to videos: tinyurl.com/mvubjfdr If something isn’t working or needs repairing, please call 0800 031 8628 and we’ll arrange support from DIO’s repairs contractors. #WinterTips #HomeSafety #WinterReady

Happy New Year and best wishes for 2026 from everyone at Pinnacle Service Families. #HappyNewYear

Wishing you a Merry Christmas and a Happy New Year from everyone at Pinnacle Service Families.

We have been aware of a water outage issue affecting the Lyneham area. Our Housing Officers supported families on the ground, while partners worked to resolve the issue. Water supply has now been restored to all houses. If families experience any further issues, they can contact our National Service Centre on 0800 031 8628.

🌧️ Storm Amy - the first named storm of the season - is forecast to hit the UK today and tomorrow, bringing gale-force winds and heavy rain. The Met Office has issued: To help keep you and your family safe, here are some key steps to take: 1️⃣ Secure Outdoor Items: Bring in or tie down garden furniture, plants, and decorations to prevent damage. 2️⃣ Check Drainage Systems: Clear leaves and debris from gutters and drains to reduce flood risk. 3️⃣ Stay Informed: Follow weather updates and guidance from local authorities. 4️⃣ Know Who to Call: In an emergency, dial 999. For non-urgent support, contact us at 0800 031 8628. For more flood preparedness tips, visit pinnacleservicefamilies.co.u… If you have questions or need assistance, we’re here to help. #StormAmy #FloodPreparedness #WeatherWarning

📢 Just days to go! Our next Virtual Outreach Day is happening this Wednesday, 10th September 💻👋 If you live in Service Family Accommodation and need support with allocations, repairs, or housing queries, this is your chance to speak directly with our team via Microsoft Teams - for tailored advice and guidance from wherever you are. ✅ Reserve your spot now: lnkd.in/emEuWFeY This session is part of our ongoing commitment to making support accessible, flexible, and responsive to your needs. Prefer a face-to-face chat? We’ve got options for that too: 🏣 Open office events lnkd.in/eDHp9ADU 🏘️ Housing clinics lnkd.in/euXTEjQT Whether online or in person, we’re here to help. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

📢 Our next virtual outreach day will take place on Wednesday 10th September 💻👋 These events provide the opportunity for Service Family Accommodation residents to connect with us online via Microsoft Teams for personalised support and guidance. Whether you need help with allocations, a tricky repair, or have questions about your housing, our team is here to help. ✅ Sign up for the virtual session here: lnkd.in/emEuWFeY This is part of our wider commitment to making support accessible in ways that work for you. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT We’re here to help - virtually or face-to-face. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

📢 Our next virtual outreach day will take place on Wednesday 13th August 💻👋 These events provide the opportunity for Service Family Accommodation residents to connect with us online via Microsoft Teams for personalised support and guidance. Whether you need help with allocations, a tricky repair, or have questions about your housing, our team is here to help. ✅ Sign up for the virtual session here: lnkd.in/emEuWFeY This is part of our wider commitment to making support accessible in ways that work for you. Prefer to speak with us in person? We’ve got you covered: 🏣 Open office events: lnkd.in/eDHp9ADU 🏘️ Housing clinics: lnkd.in/euXTEjQT We’re here to help - virtually or face-to-face. #ServiceFamilies #HousingSupport #VirtualOutreach #CommunityEngagement #MilitaryHousing #AccessibleSupport

Our Housing Officers are here to support you and your family, especially during key moments like move-in and move-out. 🏡 Find your local contact here: pinnacleservicefamilies.co.u… Or call us on 0800 031 8628 (option 4). #MilitaryHousing #HousingSupport