Joined September 2015
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83 Photos and videos
We just shipped a rebuilt Composer.
The goal: make writing email feel like a modern editor.
What’s new:
• Paste from ChatGPT, Notion, Docs, & preserve formatting instantly
• Paste tables that actually survive across clients
• 90 keyboard shortcuts ( ⌘ / )
More below ↓
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We also rebuilt the writing element itself:
• Headings, highlight, color, alignment & richer formatting
• Insert quotes, dividers & structured content w/out breaking flow
• Faster keyboard-driven composing across actions
• Cleaner rendering consistency (Gmail/Outlook/Apple)
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The inbox has needed a better writing experience for a long time. Composing email should feel fluid and reliable.
Now it does.
We're rolling it out to all users in waves, so look for it in the inbox shortly.
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We sat down with Theo Brown - former NBCUniversal director/editor turned independent filmmaker - to break down how he runs high-velocity creative work inside Polymail.
Really proud of this one.
🎬 ↓
t.ly/m5GBA
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Your inbox is not a communication tool anymore. It’s a live decision queue competing for your cognitive bandwidth.
The problem: Every email arrives with identical visual weight.
Investor update / Customer fire / Receipt / Newsletter / Slack notification ... all treated equally.
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The next evolution of email is behavioral intel.
Not just reading text, but interpreting intent.
🔹 Threads reopened repeatedly
🔹 Messages deferred intentionally
🔹 Conversations gaining momentum
The inbox already contains the signals. AI simply surfaces the right work first.
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New article: t.ly/czDNy
♻️ Repost if you think email should function like a priority engine, not a dumping ground.
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The moment actions become muscle memory, the inbox shifts from a place you check into a place you operate.
This is a snapshot of how core actions map to simple keystrokes inside Polymail, across:
🔸 Triage
🔸 Response
🔸 Scheduling / control
🔸 Organization / cleanup
🔸 Compose
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Over the last 2 weeks, we've shipped:
✓ Custom label colors
✓ Checklists in emails
✓ Faster search
✓ Better image handling
✓ Private comment editing
Small changes - big quality-of-life gains and hours saved over thousands of emails.
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On iOS:
✓ Improved Google & Microsoft sign-in
✓ Passkey support
✓ Forwarded emails now include attachments
✓ Better auth reliability
✓ Faster loading and search
Plus a long list of stability improvements.
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We're actively exploring what comes next for email.
What feels slow? What feels broken? What feels missing?
Tell us: tally.so/r/wMZABX
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The future AI-driven inbox will change what email does and feels like. This is a structured view of how email evolves when attention becomes the OS.
🏆 Tier A: Attention layer
🥈 Tier B: Intelligence layer
🥉 Tier C: Execution layer
🚫 Tier D: What stops being work
More 👇️
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The future AI inbox won’t just help write emails. It will decide what deserves attention.
Not just drafting or autocomplete or “AI replies.” The inbox itself becomes an attention system:
• what needs a response
• what can wait
• when to follow up
• which threads matter
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The future inbox stops being a list of messages. It becomes an operating system for attention.
The people who control attention will outperform the people still managing messages manually.
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The speed of your inbox comes down to how fast actions get executed, not how many features exist.
Triage, reply, schedule, organize, compose.
This is a snapshot of how those map to keystrokes inside Polymail. Once it clicks, email becomes something you operate (not just check).
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Follow-ups have become the highest-leverage part of email — most replies/meetings/deals happen after the first message, vs on it.
Good follow-ups are engineered. They use:
✅ Repetition (familiarity)
✅ Reframing (new angles)
✅ Repositioning (shift perception)
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Over the past year, Polymail has entered a new chapter.
The focus:
- improving the core experience
- rebuilding key workflows
- laying the groundwork for what’s next
Here’s where things stand ↓
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What’s next: AI in the inbox
We're shifting from managing messages → managing attention
Exploring:
- prioritization of messages
- grouping threads by intent
- surfacing follow-ups based on engagement
- connecting context across conversations
Still early but very deliberate.
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Everything here came directly from what users have been telling us. This next stretch is where things will start to get really interesting... so stay tuned!
Let us know what you want to see in your inbox: tally.so/r/wMZABX
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