@ProfLenBerry profile picture
Leonard Berry @ProfLenBerry

University Distinguished Professor of Marketing, MB Zale chair in Retailing and Marketing Leadership, Senior Fellow IHI, author, researcher

Joined October 2014
  • Tweets 259
  • Following 155
  • Followers 432
7 Photos and videos
Dear friends, I hope that you will enjoy this new article that builds from our team’s work on social profit orientation. berryle-cwvae.wordpress.com/…
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Dear friends, I hope that you will enjoy this new article that builds from our team’s work on social profit orientation. emerald.com/josm/article/37/…

Purpose ignited: the transformative power of epiphanies in driving social profit orientation

Purpose. This study explores how epiphanic experiences – sudden, identity-shifting insights – catalyze service leaders' adoption of a Social Profit Orientation (SPO), defined as a commitment to...

emerald.com
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Caring for children in hospitals offers lessons for adult hospital care. This article explains: mcpiqojournal.org/article/S2…

What Adult Medical Care Can Learn from Pediatrics: Creating Comfort, Connection, and Joy in the...

The hospital environment often feels austere, impersonal, and frightening to patients, regardless of their age. Some hospitals have found concrete, practical ways to make pediatric patients feel more...

mcpiqojournal.org
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I am pleased to share a new article coauthored with a special friend, Dr. Karina Dahl Steffensen, Dean, Faculty of Medicine, Aalborg University, Denmark: ascopubs.org/doi/10.1200/OP-… #HenryFordHealth #AalborgUniversitet #shareddecisionmaking #SDM #cancercare #familycaregivers #JCOOP

Shared Decision Making Can—and Should—Actively Involve Family Caregivers | JCO Oncology Practice

ascopubs.org
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Sharing a new a new article on listening well and a recent one on speaking wisely---pillars of excellent medical care. So grateful to work with brilliant coauthors. mayoclinicproceedings.org/ar… mayoclinicproceedings.org/ar…

The Value — and the Values — of Listening

The idea that clinicians should listen to their patients is deceptively simple. You take a history and ask questions as you conduct a physical exam. But unhurried, deep listening is not so simple,...

mayoclinicproceedings.org
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My coauthors and I have had a remarkable reaction to our article on words clinicians should never use with patients. mayoclinicproceedings.org/ar…

Never-Words: What Not to Say to Patients With Serious Illness

Engaging in sensitive, honest dialogue with seriously ill patients has become an even greater clinical challenge with the rapid progress in therapies for conditions such as advanced heart failure,...

mayoclinicproceedings.org
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Dr. Rana Awdish introduces our new coauthored article on words clinicians should never use with patients in this brief—and wonderful—video lnkd.in/gVyV4bjU A link to the full article appears at the bottom of the video.

LinkedIn

This link will take you to a page that’s not on LinkedIn

lnkd.in
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We can do better in how we value care. Hope this new article will be of interest. pdf.sciencedirectassets.com/…

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Leonard Berry retweeted
Gabriel Bosslet@gbosslet
9 Sep 2024
Wrote this piece on the dysfunctional incentives that the RVU system creates and the urgency of making it better WIth @RanaAwdish and @ProfLenBerry In @accpchest journal It's short authors.elsevier.com/c/1jkc5…

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Collaborating with such a gifted writer as Dr. Rana Awdish is a joy. Dr. Grafton and I had the pleasure in this new article on words clinicians never should use with patients. drive.google.com/file/d/14Wp…

Never Words_What NOT to Say to Patients with Serious Illness.pdf

drive.google.com
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I am proud to share my latest publication journals.sagepub.com/doi/epd… published in the Journal of Marketing. For my academic friends, coauthor Tim Keiningham has created marvelous material for teaching Social Profit Orientation. fordham.edu/gabelli-school-o…
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I was invited by a wonderful book recommendation site, Shepherd.com, to recommend my favorite books on kindness and dignity in healthcare. Here is the link should this theme interest you: urldefense.com/v3/__https:/s…$

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Leonard Berry retweeted
RanaAwdishMD@RanaAwdish
23 Mar 2024
Maybe we could stop shaming medical students for demonstrating basic compassion
Empress 🖤@drrdemon
23 Mar 2024
I received feedback that holding the patient’s hand as they are put under is not in my job description as a medical student intending to apply to surgery and I gotta say, the idea of that being a negative thing about me really sums up a lot of what’s wrong here
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Urban hospitals offering essential services that many other hospitals do not offer are struggling to remain solvent. Bob Riney, Bruce Siegel, and I have written a new article highlighting opportunities to re-invigorate this critical sector: hbr.org/2024/01/critical-u-s…

Critical U.S. Health Systems Are in Jeopardy. Businesses and Governments Need to Help.

Safety-net health systems in the United States are facing enormous financial and operational challenges. These anchor systems are critical to their communities because they care for low-income...

hbr.org
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I recently did a podcast with Bennie Johnson, CEO of the American Marketing Association, that I would like to share. I enjoyed doing it and hope you will enjoy listening to it. Best wishes for the new year! ama-marketing-and-with-benni…

AMA Marketing / And with Bennie F. Johnson

Dr. Leonard L. Berry, Distinguished Professor of Marketing, Regents Professor, and the M.B. Zale Chair in Retailing and Marketing Leadership in the Mays Business School at Texas A&M University, joins...

ama-marketing-and-with-bennie-f-johnson.simplecast.com
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If you have a family member or friend who has cancer, please consider sharing with them “Proposing a Bill of Rights for Patients with Cancer.” You’ll find it here: ascopubs.org/doi/full/10.120…

Proposing a Bill of Rights for Patients With Cancer | JCO Oncology Practice

ascopubs.org
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Here is one of my all-time favorite articles, with Professor Manjit Yadav & Dr. Michael Hole. We discuss healing the poor, the elderly, & the healers themselves. It is an article with solutions & “soul.” I hope you’ll read it, enjoy it, & share it. journals.sagepub.com/doi/epu…

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I am pleased to share my latest publication with you. We present innovative ways to deliver health services to people who might otherwise not have access to them. Researching and writing with my superb coauthors opened my eyes to what’s possible. mayoclinicproceedings.org/ar…

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Dr. Brad Stuart has just published an exceptional book titled: Facing Death: Spirituality, Science and Surrender at the End of Life. It is a book full of wisdom. amazon.com/Facing-Death-Spir…

Facing Death: Spirituality, Science, and Surrender at the End of Life

Facing Death: Spirituality, Science, and Surrender at the End of Life

amazon.com
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In no service is effective communication more important than in healthcare. I am pleased to share a new coauthored article on this topic journals.sagepub.com/.../10.…
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