@ProjectMARVEL profile picture
Ryan Banks @ProjectMARVEL
Joined August 2010
  • Tweets 992
  • Following 175
  • Followers 100
76 Photos and videos
What good is all of that when it still is hostile and blatantly disregards the safety of its users by arguing about what is and what isn't offensive to them?
Google Gemini
@GeminiApp
May 29
Gemini Spark is now available to all Google AI Ultra subscribers in the U.S. It can handle the heavy lifting and connect the dots across your digital ecosystem to take action where it matters most. Whether you watch it work or let it run in the background, Gemini Spark is always under your direction. Give it a try at gemini.google or in the app and let us know what you think.
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This is what @OpenAi customer support looks like.
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This is what @Google defines as "helpful, harmless, & friendly." The customizable experience we all looked for. @BBBTriCounties @WIRED
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Ladies and Gentlemen, this is how @Google and @GeminiApp treat their customers... be careful out there. @WIRED @AGRobBonta @cnnbrk
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@Google this is what your service is saying to it's customers.
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Ryan Banks retweeted
Ryan Banks@ProjectMARVEL
16 Oct 2025
Replying to @Google
@Google since you make it nearly impossible to contact customer support... I wanted to share this with you. This is how your AI service treats its customers. Don't worry, I have the unedited screenshot, if you're curious to see what n word it called me.
Ryan Banks@ProjectMARVEL
16 Oct 2025
Replying to @GeminiApp
@GeminiApp well... that just happened.
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Oh, it gets worse... @OpenAI and @ChatGPTapp may be the worst thing to happen to humanity and @sama is just letting it happen.
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This is what a conversation with a so-called “AI support agent” looks like when you try to get help from @OpenAI. ​This is a thread of my recent email exchange with OpenAI. Please read it and see for yourself. #AIMisconduct #ChatGPTFail #ChatG #Fail
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I have been a paying customer of @OpenAI @ChatGPTapp service for 11 months, and I have been documenting a systemic pattern of misconduct, abuse, and deception. I have exhausted all private support channels.
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Replying to @OpenAI
@OpenAI @bradlightcap @cnnbrk @WIRED @TechCrunch @AJLUnited @Microsoft is this who you want to do business with? Are you sure? This is what @ChatGPTapp tells it's paying customers.
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@EFF
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@ChatGPTapp these are words from your bots. #CustomerServiceFail #ChatGPT
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Appreciate the acknowledgment from @NurtureTheVibe. Your engagement adds momentum to the conversation on platform accountability and user rights.
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Thank you to Nicole Miller (@JOSourcing) for acknowledging and engaging with my post. When users speak up about system-level harm and misconduct, even a like goes a long way in showing this isn't going unnoticed. Visibility matters. Accountability follows.
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Adding @AGRobBonta to this thread—since OpenAI is headquartered in California and continues to ignore formal complaints.
Ryan Banks@ProjectMARVEL
19 May 2025
I filed a formal complaint with @BBBTriCounties about @OpenAI. They reached out twice on my behalf. OpenAI ignored both attempts. This is the response I got. Thank you for confirming everything I’ve been saying. @ChatGPTapp @USAGov @FTC @AGMaryland @CalAGRobBonta @TheMarkup
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I filed a formal complaint with @BBBTriCounties about @OpenAI. They reached out twice on my behalf. OpenAI ignored both attempts. This is the response I got. Thank you for confirming everything I’ve been saying. @ChatGPTapp @USAGov @FTC @AGMaryland @CalAGRobBonta @TheMarkup
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This thread was started yesterday. They responded today with a survey. This is what customer support looks like to @OpenAI.
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RT @ProjectMARVEL: @pulitzercenter, @AJLUnited, @thefuturesoc, @cais, @CenDemTech Hey, @ChatGPTapp, @OpenAI. Since you insist on stall…
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