NEMSQA works to improve patient outcomes through the collaborative development of quality measures for EMS and health systems of care.
Joined November 2019
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Pain assessment is more than documentation. It's recognizing something that matters deeply to patients.
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Every additional airway attempt increases the chance of patient harm.
Learn more: nemsqa.memberclicks.net/nems…
#patientcare #emergencymedicine #prehospitalcare #airwaymanagement
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Low blood sugar can quickly become an emergency.
The NEMSQA Hypoglycemia Measure helps EMS agencies evaluate whether patients experiencing hypoglycemia receive timely treatment and care.
Learn more about EMS quality measures: nemsqa.memberclicks.net/nems…
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The Asthma-01 quality measure helps EMS agencies evaluate whether patients experiencing an asthma emergency receive important treatment during their care.
Because better measurement leads to better care.
nemsqa.memberclicks.net/nems…
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But research shows that using lights and sirens often saves less time than many people think, while increasing the risk of crashes for EMS crews, patients, and the public.
Learn more: nemsqa.memberclicks.net/nems…
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Pain can't be treated if it isn't assessed. One NEMSQA measure looks at whether injured patients had a documented pain assessment during EMS transport.
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When we talk about airway quality, it’s easy to focus on the moment of intubation.
The collaborative showed something important:
The best airway outcomes started long before the 1st attempt.
Pre-oxygenation. Positioning. Role assignment. Equipment readiness. Shared team plan.
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A snapshot from today's NEMSQA Board of Directors meeting.
Always valuable to come together, share ideas, and keep moving quality improvement forward.
Want to get involved? Learn more here: nemsqa.org
#NEMSQA #EMSQuality #EMSLeadership
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Measure twice, cut once.
Taking the time to get it right upfront prevents bigger problems later.
In EMS, the same idea applies.
Thorough assessment, clear communication, and careful decision-making early in a call often shape everything that follows.
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After a call, ask your partner one question:
“What went well?”
Not what went wrong.
Not what could be better.
Start with what worked.
It shifts the tone, builds confidence, and reinforces good care.
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In professional sports, teams review film after every game.
What worked.
What didn’t.
What could be done better next time.
EMS quality works the same way. Reviewing calls is not about criticism. It is about learning and getting better for the next one.
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Here are 5 things you can start doing today:
➡ Ask one more question during a call review
➡ Share one example of something that went well
➡ Clarify one expectation with your team
➡ Look for one pattern, not one mistake
➡ Follow up on one previous improvement
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In aviation, pilots are trained to talk openly about mistakes.
Not to assign blame, to understand what happened and prevent it from happening again.
That kind of safety culture didn’t happen overnight. It was built through trust, structure, and a shared commitment to learning.
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Complex quality programs often struggle to gain traction.
Clear priorities, simple measures, and focused goals are easier for teams to understand and apply.
Clarity creates consistency. And consistency is what improves care over time.
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Your crew is always watching. Leadership shows up in everyday moments, and that shapes how quality is experienced.
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Compliance is not the same as quality.
Meeting requirements does not always mean care is improving.
Real quality work goes deeper. It looks at outcomes, systems, and whether patients are actually better off.
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Documentation is not just a requirement.
It is how the next provider understands the patient.
How the hospital prepares.
How the system learns.
Clear documentation supports better care beyond the scene.
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Patients deserve the same level of care, no matter who responds.
Consistency across crews, shifts, and teams is what makes that possible.
Quality improvement helps align practice so care is not dependent on who happens to be on shift.
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Feedback should not stop at review.
It should come back to the people doing the work.
What changed?
What improved?
What did we learn?
Closing the loop builds trust and keeps quality from feeling one-sided.
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When something doesn't go as expected, the first question matters.
Not “Who made the mistake?”
But “Why did this happen?”
Asking better questions leads to better understanding.
And better understanding leads to better systems.
#qualityimprovement #healthcarequality #NEMSQA x.com/QualityEms/status/2041…
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