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RBWM customer services @RBWMsupport

We are here to answer enquiries from residents of the Royal Borough of Windsor & Maidenhead. For news and events follow @RBWM

Joined April 2019
  • Tweets 3,000
  • Following 2
  • Followers 559
17 Photos and videos
RBWM customer services retweeted
RBWM@RBWM
14 Feb 2024
👨‍👩‍👧‍👦 We're working in partnership to offer two schemes to help support low-income families in the borough improve the energy efficiency of their homes while reducing their carbon footprint. 🏠 You may be able to receive free energy-saving upgrades 👉 orlo.uk/kzw8a
Apply for free energy-saving improvements

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RBWM customer services retweeted
RBWM@RBWM
18 Dec 2023
🚮 Make sure you s-know (get it?!) your different bin collection dates over the festive period. Check orlo.uk/ScJvR and ensure your bins are out before 7am ❄️ or check when your next collection is due on orlo.uk/Hwf0j Normal collections resume on 15 January.
Bin collection graphic

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RBWM customer services retweeted
RBWM@RBWM
19 Dec 2023
🚗We have temporarily re-opened the former Tenpin bowling car park for general public parking, which increases the surface public spaces and options available for visitors to Maidenhead town centre and the northern area of town. 👇
This image shows cars parked in a car park. Re-opening of Tenpin car park.

ALT This image shows cars parked in a car park. Re-opening of Tenpin car park.

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RBWM customer services retweeted
RBWM@RBWM
20 Dec 2023
Our Customer Services opening hours are different on some days over the festive period. Please visit our website to find out when we are open: orlo.uk/4Vm0f 🌟 You can still apply, pay, and report on our website orlo.uk/l34xF
Customer services graphic

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RBWM customer services retweeted
RBWM@RBWM
15 Dec 2023
📢We’ve just launched our consultation on our draft budget proposals for 2024/2025. If you live and/or work in the Royal Borough, please take the opportunity to have your say by Monday 22 January. Visit orlo.uk/lJFv7
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RBWM customer services retweeted
RBWM@RBWM
1 Dec 2023
🚮 Make sure you s-know (get it?!) your different bin collection dates over the festive period. Visit orlo.uk/VQ4gv and ensure your bins are out before 7am ❄️ or check when your next collection is due on orlo.uk/wA12c Normal collections resume on 15 January.
Bin collections graphic

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RBWM customer services retweeted
RBWM@RBWM
2 Nov 2023
We're aware of a section of flooded roadway at the junction of Drift Road and Fifield Lane. Please exercise caution if driving in this area and avoid if possible.
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📞We're experiencing an issue with our customer services phoneline and are no longer able to answer calls. We're working to resolve this as soon as possible. We apologise for any inconvenience. You can still apply, pay or report something via our website: orlo.uk/MfFb1
This image shows a phone symbol. Telephone line fault.

ALT This image shows a phone symbol. Telephone line fault.

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RBWM customer services retweeted
RBWM@RBWM
6 Sep 2023
🌡️Due to the high temperatures, our bin crews will be starting collections slightly earlier, at 6am, for the rest of the week. ⏰ Please ensure your bin is out ready for the earlier collections. ☀️Starting and finishing earlier means they can avoid the worst of the heat. Thanks!
This image shows two waste operatives. Bin collections update.

ALT This image shows two waste operatives. Bin collections update.

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📞We're experiencing an issue with our customer services phoneline and are no longer able to answer calls. We're working to resolve this as soon as possible. We apologise for any inconvenience. You can still apply, pay or report something via our website- orlo.uk/r24ZE
This image shows a telephone symbol. Telephone line fault.

ALT This image shows a telephone symbol. Telephone line fault.

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📞Thanks for your patience. This issue has now been resolved and our customer contact centre will be running again on Monday as usual for enquiries.
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RBWM customer services retweeted
RBWM@RBWM
1 Sep 2023
Seen about RAAC on TV? We know it's worry for schools, parents & pupils. We're not currently aware of any Reinforced Autoclaved Aerated Concrete in any state schools in our borough, except St Francis Catholic Primary, Ascot, which has measures in place. 👉 orlo.uk/5117w
This images shows a teacher and pupils in a classroom. Information for parents about RAAC.

ALT This images shows a teacher and pupils in a classroom. Information for parents about RAAC.

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x.com/RBWM/status/1697581514…

RBWM@RBWM
1 Sep 2023
Seen about RAAC on TV? We know it's worry for schools, parents & pupils. We're not currently aware of any Reinforced Autoclaved Aerated Concrete in any state schools in our borough, except St Francis Catholic Primary, Ascot, which has measures in place. 👉 orlo.uk/5117w
This images shows a teacher and pupils in a classroom. Information for parents about RAAC.

ALT This images shows a teacher and pupils in a classroom. Information for parents about RAAC.

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This image shows the Ukraine flag. Standing together with Ukraine

ALT This image shows the Ukraine flag. Standing together with Ukraine
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RBWM customer services retweeted
RBWM@RBWM
9 Aug 2023
If you would like to return or renew books over the coming days, and you would usually visit Eton Wick, remember you can still return or renew books at any Royal Borough library and you can also renew online - rbwm.gov.uk/home/leisure-and…
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RBWM customer services retweeted
RBWM@RBWM
9 Aug 2023
📚Eton Wick Library will remain temporarily closed for the time being. We'd like to thank residents for their ongoing patience and will update as soon as practically possible. 1/2
This image shows Eton Wick Library and says "Eton Wick Library temporarily closed"

ALT This image shows Eton Wick Library and says "Eton Wick Library temporarily closed"

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RBWM customer services retweeted
RBWM@RBWM
20 Jul 2023
🗳️Reminder: If you live in the Sunningdale Parish, a by-election is being held today over one vacant seat on the parish council. There are two candidates and polls close at 10pm. Remember to bring suitable photo ID if voting in person at a polling station. orlo.uk/GIUuB
This image shows a sign saying "polling station". Sunningdale Parish by-election.

ALT This image shows a sign saying "polling station". Sunningdale Parish by-election.

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RBWM@RBWM
13 Jun 2023
🌡️Due to the higher temperatures this week, our bin crews will be starting their collections at 6am tomorrow, Thursday and Friday. Please ensure your bin is out ready for the earlier collections. Starting and finishing earlier means they can avoid the worst of the heat. ☀️
This image shows two waste collection operatives collecting a bin. Bin collections update.

ALT This image shows two waste collection operatives collecting a bin. Bin collections update.
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RBWM customer services retweeted
RBWM@RBWM
13 Jun 2023
🌡️Due to the higher temperatures this week, our bin crews will be starting their collections at 6am tomorrow, Thursday and Friday. Please ensure your bin is out ready for the earlier collections. Starting and finishing earlier means they can avoid the worst of the heat. ☀️
This image shows two waste collection operatives collecting a bin. Bin collections update.

ALT This image shows two waste collection operatives collecting a bin. Bin collections update.
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RBWM customer services retweeted
RBWM@RBWM
9 May 2023
🙏 Thank you to everyone who celebrated the Coronation in the Royal Borough and was part of this historic moment. 🥳 Share photos from your street parties, events or activities for the Big Help Out for inclusion in our Residents’ Newsletter. Send to communications@rbwm.gov.uk
Image of Windsor. Thank you. King Charles III Coronation.

ALT Image of Windsor. Thank you. King Charles III Coronation.

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