Very often in healthcare, we make a massive effort to improve our delivery performance by changing our processes and practices. We should probably start much higher up in our knowledge structure by considering our paradigm - our beliefs about how to make change happen. If we do that, we start to frame the problem in different ways & adopt different principles for improvement. Graphic: adapted from @profhamel
Reflects the same learning from Canterbury NZ . Deming said the same thing decades ago. Shared purpose, trust, interdependence and relationships. It's always about people.
!!! Ukraine's Interior ministry asked residents to take down street signs in order to confuse oncoming Russian troops. The state road-signs agency went one step further. (Roughly: all directions are to "go fuck yourselves")
Just walked round Dragons Heart Hospital and seen the amazing progress in last 24 hours. Not least the oxygen provision- thanks @boconline Can I also thank the 600 contractors/tradies that are working around the clock @MottMacDonald @CAV_LenRichards
Great visit to the Principality Stadium yesterday to see how the plans for our surge hospital are going. Good to meet all the team & see the plans coming on a pace. Well done to everyone involved & thank you for all your hard work @CV_UHB
Great effort by all. Weeks of planning and very tough times now coming together. Thank you to all the teams. HR you've been fab also 😉 and this has been a real cross functional effort @CV_UHB I love the NHS.
Lovely to welcome colleagues from Tan Tock Seng Hospital (Singapore) as part of their UK study tour - great to share what we are going to implement Shaping Our Future Wellbeing & benefits of an integrated whole system model - lots to learn from them too @CV_UHB @CV_ihscpship
Having faced the Porthills fire a year ago, we know what this like. This though is on another level. Our hearts and thoughts go out to everyone impacted by this monster.
If you attended #Amplify2025 then consider attending for an update about our digital strategy and find out about implementation of Patient knows best..an electronic patient record intended for all our patients across @cv_uhb