Joined March 2015
- Tweets 646
- Following 11
- Followers 622
- Likes 191
9 Photos and videos
Pinned Tweet
4 Aug 2020
Need help tracking your RT Store Order, managing your FIRST account, or trouble with a video? We're here to help! Create a tweet and include @RTContact so we see it. See someone else that could use some help? Tag us in the reply and we’ll take a look!
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6 Mar 2024
As the Support Team navigates and processes the recent news, questions sent will take a little be longer to be answered. Live chats are off for today. Thank you for your understanding. -Rodrigo
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21 Nov 2023
As this seems to be happening again, please beware:
2 Jun 2023
🚨 BEWARE OF SCAMS! 🚨
All communications from Rooster Teeth will ALWAYS come from a RoosterTeeth[dot]com email. Please be wary of people trying to impersonate us.
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26 Aug 2023
We are currently investigating an issue with YouTube Content ID claiming videos it shouldn't, and releasing those claims. For anyone affected, feel free to DM this account, or email fanprojects@roosterteeth[dot]com and we'll make sure you're taken care of!
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Rooster Teeth Support retweeted
9 Jun 2023
Attention RWBY fans! Keep an eye out for our Bumbleby collection restocking next week 👀🐝
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2 Jun 2023
🚨 BEWARE OF SCAMS! 🚨
All communications from Rooster Teeth will ALWAYS come from a RoosterTeeth[dot]com email. Please be wary of people trying to impersonate us.
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Rooster Teeth Support retweeted
2 Jun 2023
🚨Breaking News🚨
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11 Oct 2022
If you ever need help while browsing @TheRTStore, you can now LIVE CHAT with a member of our Support team, from anywhere on the site! Look for the red chat bubble on the bottom left of the screen. We're always happy to help! :)
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4 Aug 2022
Our Product and Engineering Team has been working very hard behind the scenes to update our mobile apps and these updates are officially out!!
If you have any issues with this new update, please let us know: bit.ly/RT-Support
3 Aug 2022
Hello @RoosterTeeth iOS and Android users! We’ve released an update to bring Chromecast back to the apps along with a lot of other fixes!
The Engineering Team worked so hard on this update, so go download, check it out, and send them some kudos for their hard work!
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Rooster Teeth Support retweeted
21 Jun 2022
Just three more sleeps until the premiere of RWBY: Ice Queendom 🤗
We CANNOT wait until the first 3 episodes drop this Friday, June 24 for FIRST members before the official full broadcast begins on July 3rd.
Who's binging all 3 immediately?!
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16 Feb 2022
The issue with content not being able to be played on our site has now been resolved!
If you still continue to experience issues, please feel free to DM this account.
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16 Feb 2022
We are aware of the issue with not being able to watch FIRST exclusive content. We are actively investigating this issue and are hoping to resolve it ASAP.
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Rooster Teeth Support retweeted
24 Jan 2022
Badges available at: bit.ly/RTXBadges
Contact @RTXSupport if your early access code was not e-mailed to you.
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Rooster Teeth Support retweeted
5 Jan 2022
If you're a FIRST member and didn't get emailed your early access code or have any questions, contact @RTContact
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Rooster Teeth Support retweeted
5 Jan 2022
There was a FIRST email with the presale code that went out Monday. Another one going out right at noon with the code again.
Check your spam folders! Ping @RTContact if you need any more help
Tickets go on sale today at 12pm CT!! (10am PT)
💚 bit.ly/ahlivetour
5 Jan 2022
Hey, @RTXEvent do we get a code for first members or a website to purchase tickets for @AchievementHunt Live West Coast?!
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Rooster Teeth Support retweeted
4 Jan 2022
If you already bought your ticket, it be will automatically be rolled over with the same seats to April 1.
Current ticket holders will get an email at 12PM CT tomorrow, including refund instructions if you can't make the new date.
For questions reach out to @RTContact.
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Rooster Teeth Support retweeted
4 Jan 2022
📣 JANUARY SHOW POSTPONED 📣
With the holidays just barely over and everyone’s safety at the forefront of our minds, we will be postponing the Austin leg of a #VeryNormalPodTour. Our new date will be April 1, when we will celebrate 19 years of Rooster Teeth!
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15 Sep 2021
We've added some new FAQs to our site regarding FIRST RSS Feeds! As always if you have any questions we're here to help!
support.roosterteeth.com/hc/…
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31 Aug 2021
We’re aware videos that previously had captions aren’t showing those captions. We’re in the process of re-uploading the captions now and expect them to be available again later today. Thanks for your patience while the team works on that!
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1 Sep 2021
Update 9/1:
We're still working on re-uploading captions, but are almost there! We'll be sure to post when this is resolved.
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13 Sep 2021
Update 9/13:
We have all of the captions re-uploaded, except for Red vs. Blue! They will be a longer project that will continue to be worked on. Thank you again for your patience!
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